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  • Information
    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

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Replacing Cartridges for HP LaserJet Pro 100 Color MFP Printers

This document is for the HP LaserJet Pro 100 Color MFPs .
This document contains steps to make sure that the new print cartridge is compatible with your HP product, and to replace an old print cartridge with a new one.

Cartridges types

Consult the following table to identify the correct cartridges for your area.
Color
The Americas
Europe
Middle East and Africa
Asia Pacific
Black
HP 126A Black
HP 126A Black
HP 126A Black
HP 126A Black
Cyan
HP 126A Cyan
HP 126A Cyan
HP 126A Cyan
HP 126A Cyan
Magenta
HP 126A Magenta
HP 126A Magenta
HP 126A Magenta
HP 126A Magenta
Yellow
HP 126A Yellow
HP 126A Yellow
HP 126A Yellow
HP 126A Yellow
Purchase replacement cartridges and other supplies from the HP Store or local retailers.

Replace a print cartridge

Follow these steps to replace and align the cartridges.
  1. Press the Power button () to turn on the product.
  2. Close the print cartridge and rear doors, if they are not already closed.
    note:
    The print cartridge and rear doors must be closed to prepare the carousel for access.
    Figure : Close the print cartridge door
    Image: Close the  print cartridge door.
    Figure : Close the rear door
    Image: Close the rear door.
  3. On the product control panel, press the Print Cartridge button (). The product rotates the print cartridge carousel.
  4. Open the print cartridge door.
      caution:
    Wait until the 'Rotating' message and the rotation sounds stop before you open the print cartridge door.
    Figure : Open the print cartridge door
    Image: Open the print cartridge door.
  5. If the cartridge you want to replace is not in position for removal, close the print cartridge door, and then press the Print Cartridge button () to rotate the carousel. Otherwise, continue to the next step.
    TIP
    The control panel briefly displays the name of the print cartridge being rotated into position when you press the Print Cartridge button.
  6. Grasp the handle on the old print cartridge, and then pull the print cartridge straight out to remove it.
    Figure : Remove the print cartridge
    Image: Remove the print cartridge.
  7. Remove the new print cartridge from its packaging.
    Figure : Remove the new print cartridge from its packaging
    Image: Remove the new print cartridge from its packaging.
  8. Place the old print cartridge in the bag and box for recycling.
    Figure : Recycle the old print cartridge
    Image: Recycle the old print cartridge.
  9. Grasp both sides of the new print cartridge, and then gently rock the print cartridge to distribute the toner evenly inside.
      caution:
    To prevent damage to the print cartridge, hold the print cartridge at each end. Do not touch the roller on the print cartridge.
    Figure : Gently rock the print cartridge
    Image: Gently rock the print cartridge.
  10. Remove the protective shield from the new print cartridge.
    Figure : Remove the shield
    Image: Remove the shield.
  11. Grasp the print cartridge handle, and then insert the print cartridge into the correct slot.
    Figure : Insert the print cartridge
    Illustration: Insert the print cartridge.
    TIP
    Make sure that the color label on the print cartridge matches the color label in the carousel slot.
  12. If you want to replace another print cartridge, close the print cartridge door, and then press the Print Cartridge button () to rotate the carousel. Then repeat the steps for replacing a cartridge.
  13. Close the print cartridge door.
    After you close the print cartridge door, the control panel displays the 'Initializing' message. Wait until product is idle and silent before proceeding.
    Figure : Close the print cartridge door
    Image: Close the print cartridge door.

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