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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

    Information
    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

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HP Single-Function and Multi-Function Printers - 'Fatal Error during installation. The installer has insufficient privileges to modify this file C:\Windows…flash[xx].ocx' Message Displays during Installation in Windows

Issue

The error message 'Fatal Error during installation. The installer has insufficient privileges to modify this file C:\Windows\System32\Macromed\Flash\flashxx.ocx' displays during installation of the HP software in Windows.

Solution

First, make sure that your computer is connected to the internet. Then, choose your operating system.

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Country/Region: Flag Bulgaria

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