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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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HP Designjet Z3200 Printer Series - Firmware version 10.0.0.2 Enhancements and Fixes

A new version of the firmware (v 10.0.0.2) is available to download from the HP website at www.hp.com.
This document explains the new features and fixes for this version.
  • The Cost Assignments tab is now available in the HP Designjet Z3200 non-postscript model. To access this feature go to the EWS, Main tab, Accounts, Cost Assignments tab.
    Figure : Cost assginments tabs
  • The media length tracking feature has been added to the printer. When unloading a paper roll, a barcode will be printed containing information about how much paper is remaining on the roll. When loading the roll again, this barcode will be read so that the printer can keep track of how much media is still available in the roll.
  • The new firmware has improved the way the printer manages the network connection, previously the printer occasionally hung if there was a network issue while the printer was in stand-by.
  • The .oms files exported from a Z3200 printer can no longer be imported into a Z3100 printer. In previous versions it was possible to import the files, but they did not work.
  • The New left Spittoon option has been removed from the service menu as it does not have any use in the Z3200 printers.
  • HP Premium Matte Photo paper preset has been modified and is now is working correctly.
  • There is a new option inside the Service menu to reduce the size of the strip that is cut, down to 15mm when printing borderless jobs. Please be aware that reducing the strip size can sometimes cause paper jams if the strips are not removed from the print platen regularly.

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Country/Region: Flag Bulgaria

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