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Welcome to HP Customer Support

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HP LaserJet P3010 Printer Series - HP Driver Diagnostic Printer Check Tool

HP Driver Diagnostic Printer Check Tool
Use the HP Driver Diagnostic Printer Check Tool, a Web-based diagnostic software program, to determine whether the correct and most current printer driver for the product is in use. Use the following steps to gain access to the HP Driver Diagnostic Printer Check Tool:
  1. Open a Web browser.
  2. Go to the following Web site:
When the HP Driver Diagnostic Printer Check Tool runs, the products that are currently installed on the computer appear in a list. The tool gathers information about the products, drivers, and system setup in order to diagnose the software driver configuration and check the printer driver.
When the HP Driver Diagnostic Printer Check Tool is open, select the HP product that you want to check. The tool verifies whether the latest printer driver is being used, provides feedback if an incorrect printer driver is being used, and indicates whether an updated printer-driver version is available. Click the latest printer-driver version to download and install it.
The data that the HP Driver Diagnostic Printer Check Tool gathers is stored anonymously so that HP can analyze and continuously improve its diagnostic tools. No private data is gathered from the computer.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country: Flag Bulgaria

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