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HP ProBook 4710s Notebook PC - Removing and Replacing the Memory Module

Introduction

This document is provided to assist in removing and replacing the Memory Module for the HP ProBook 4710s Notebook PC.

Minimum skill level

The End User requires no hardware-specific training to replace the defective part. The End user should have familiarity with system hardware and software requiring repair.

Parts required

note:
Part numbers are subject to change.
The replacement part number will vary depending on the Memory Module that is being replaced. If a part is listed as 'Yes' under 'Requires Return' then the defective part needs to be returned to HP. Click here for more information on returning parts to HP.
Description
Spare Part Number
Requires Return
HP 1.0 GB 800 MHz PC2-6400 DDR2 SDRAM Small Outline Dual In-Line Memory Module (SODIMM) (Option kit: KT292AA)
484380-001
Yes
HP 2.0 GB 800 MHz PC2-6400 DDR2 SDRAM Small Outline Dual In-Line Memory Module (SODIMM) (Option kit: KT293AA)
484381-001
Yes
HP 4.0 GB 800 MHz PC2-6400 DDR2 SDRAM Small Outline Dual In-Line Memory Module (SODIMM) (Option kit: KT294AA)
484382-001
Yes
note:
For customers in countries/regions with RoHS legislation* (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the Original Spare part is regulated by RoHS legislation. If your unit contains a part that is labeled with the Modified Spare number, the Modified Spare must be ordered as the replacement part. If your unit contains a part that is labeled with the Original Spare number, please order the Original Spare as the replacement part. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.

Summary of instructions

To view a video demonstrating the procedure for removing the Memory Module, click on the link below. Or use the product video listing on the HP Services Media Library, then select Memory Module from the menu on the upper left hand side of the screen.
Click here to view the Memory Module removal video (right-click on the link to open in a new window/tab).

Memory Module removal

  1. Review the safety considerations before performing the steps listed below by clicking on the following link:
      caution:
    Failure to comply with the precautions could result in damage to your product or loss of data.
      caution:
    Observe all precautions when removing and replacing components.
  2. Remove the battery, switch cover, and keyboard.
    Click Here for instructions to remove the Battery, Switch Cover and Keyboard.
  3. Push both arms outward simultaneously to release the memory board to the spring tension position.
    note:
    The primary and expansion memory slots are both located under the keyboard. The primary memory slot is located on the bottom and the expansion memory slot is located on top. If an expansion memory board is installed, it must be removed before the primary memory board can be removed.
  4. Grasp the memory board by the edges and pull gently to remove it.
      caution:
    When handling a memory board, use care to prevent touching the memory chips on the board. Touching the memory chips could damage or destroy the memory.
  5. Place the memory module in an electrostatic dissipating bag.

Memory Module replacement

  1. Remove the memory module from the electrostatic dissipating bag.
  2. Grasp the memory module by its corners.
      caution:
    When handling a memory board, use care to prevent touching the memory chips on the board. Touching the memory chips could damage or destroy the memory.
  3. Locate the alignment notch on the memory module and align it with the memory module connector on the system board.
  4. Gently push the memory module into the memory module connector until it is secure.
  5. Push the exposed edge of the memory module down until you hear the click of the two retention arms.

Parts return


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Country/Region: Flag Bulgaria

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