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    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Color LaserJet CP3525 and CM3530 MFP Series Products - Jams when duplexing or skew on front side image on a duplex page

Issue:
Jams when printing 2-sided pages (duplex) OR, image skewed on front side of a duplex page.
Solution
Verify the duplex reverse guide is installed correctly.
Figure : Duplex reverse guide
Figure : Front side of guide incorrectly installed
Figure : Front side of guide correctly installed
Figure : Duplex reverse guide correctly installed
Cause
The duplex reverse guide was installed incorrectly on some printers during assembly.
Summary
The CM3530 and CP3525 (duplex version) each have a duplex reverse guide which supports the paper during the switchback operation. Some of these guides were incorrectly installed at the factory, resulting in duplex jams or image skew when duplexing. This document explains how to correctly install the duplex guide.
  • Duplex jams or image skew when printing 2-sided pages
  • Check the installation of the duplex paper guide (switchback guide)

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