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HP Notebook PCs - 601 or 60X Error Displays on a Black Screen

This document pertains to HP notebook computers with the HP Unified Extensible Firmware Interface (UEFI) beginning in late 2008.
On startup, the computer performs a battery check by examining the remaining capacity of the primary battery as well as the capacity of any secondary battery that may be installed.
If the system detects that the storage capacity of the battery is very low, it displays one of the following alerts.
Identifying the newer HP Battery Alert error (601)
Identifying the older HP Battery Alert error (601)
The message displays for 15 seconds as the normal startup process continues.

Differences between battery messages (601–605, 607–608)

  • 601: If Primary (internal) Battery (601) appears in the alert message, it means the measured storage capacity of the primary (internal) battery is less than 25% of the original storage capacity. The number “601” denotes the associated error code that is recorded in the system log. This might be caused by environment factors like low ambient operating temperature, or due to the aging of battery pack. Operating your system in a warmer location for a while might resolve the condition.​
  • 602: If Secondary (external) Battery (602) appears in the alert message, it means the measured storage capacity of the secondary (external) battery is less than 25% of the original storage capacity. The number “602” denotes the associated error code that is recorded in the system log.
  • 603: Battery not present – Primary battery is not detected by the detected by the test.
  • 604: Battery Charge Level Error – The test cannot determine the correct charge level of the primary battery.
  • 605: AC Adapter Error – The test indicates that the battery is not receiving a charge.
  • 605: Battery Counterfeit Check Error (605) – A non-HP battery was detected. If you purchased the battery from a reseller, contact HP.
  • 607: Primary (internal) Battery is Weak with Low temperature.
  • 608: Secondary (internal) Battery is Weak with Low temperature.

Resolving the Battery Alert message


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