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HP Customer Support - Knowledge Base

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  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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    Fix Windows 10 Update Issues

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Blinking Lights on the HP Photosmart D7200 and D7400 Printer Series

Introduction

Blinking or flashing lights on the printer can tell you about specific issues with the printer. Read this document to resolve the blinking lights issue of the printer.
Light
Condition
Photo light
Flashing
Issue
The Photo light next to the memory card slots is blinking aqua-white.
Solution
The HP Photosmart is reading the memory card. Do not pull out the memory card while the Photo light is flashing. Wait until the light becomes solid. Removing a memory card while it is being accessed might corrupt the information on the card or damage the HP Photosmart and the card.
Light
Condition
Attention light
Flashing
Issue
The Attention light blinks when you insert a memory card or a storage device.
Solution
  • The HP Photosmart has detected an error with the memory card. Remove and reinsert the memory card. You might have inserted it incorrectly. Turn the memory card so that the label side is facing up and the contacts are facing the HP Photosmart, and then push the card forward into the appropriate slot until the Photo light turns on.
    If the problem continues, the memory card might be defective.
  • If you have inserted more than one memory card, remove one of the memory cards. You can use only one memory card at a time. If you have a memory card and a storage device connected, remove either the memory card or the storage device. You can use only one at a time.
Service or replace your HP product if the issue persists after completing all the preceding steps.
Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.
To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

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Country/Region: Flag Bulgaria

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