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HP z540, z545, z552, z553, z555, and z557 Digital Entertainment Centers - Troubleshooting Component Video

This document pertains to the HP z540, z545, z552, z553, z555, and z557 Digital Entertainment Centers using Microsoft Windows XP Media Center Edition 2005.
This document contains important information about troubleshooting issues that you may encounter with your HP Digital Entertainment Center Component Video setup.
Before you begin, ensure that your cables are connected correctly and inserted completely.
Before you start troubleshooting, see:
Component Video Troubleshooting Chart
Your video problem may vary by HP Digital Entertainment Center model. Check your model number on the HP Digital Entertainment Center front panel.
Select the condition and corresponding procedure that most closely matches your problem and model number, when connected to Component Video Out:
Problem
Screen image
See
Blank screen
No video image.
Screen is blue, black, or very distorted.
Component Video Out may not work because the output setting remains at an unsupported format. For example, 480p format is set on a standard definition TV that does not support a 480p format. Some displays may not accept 720p format.
or
No video image after you have changed the Video Out cable connection to the TV for models z555 and z557.
Oversized screen
Buttons to complete setup are not visible.
Desktop video image edges are not visible (cropped with panning).
Media Center video image edges are not visible (cropped, no panning).
Undersized screen
Dark borders, small screen.
Flickering screen
Flicker on the screen.
Wrong colors or erratic video
The screen displays wrong colors or erratic video, after Media Center optimizes your display.
DVD does not play (due to commercial copy protection)
DVD error message on screen indicates that your DVD will not play.
Your commercial DVD might not play video when connected to Component Video Out on the HP Digital Entertainment Center after your HDTV TV/display settings are optimized.
or
  note:
Ensure that you have updated software. Refer to hp.com/support.
Blank screen for models z540, z545, z552, and z553 (blue, black, or distorted)
Some TV/displays may display a blank screen after initial setup. You may see a dark, blue, or distorted screen for:
Blank Screen for:
Action
1 to 2 minutes after you first turn on your system during initial setup.
No action is required.
  caution:
Do not restart your HP Digital Entertainment Center until the screen indicates that setup is complete.
About 30 seconds after restarting.
No action is required.
Do not restart your HP Digital Entertainment Center. Please wait for the display to reappear.
More than 4 minutes after you first turn on your system. You might see the Microsoft Windows logo, and then the screen remains blank.
Your television and HP Digital Entertainment Center may have mismatched screen resolution. The HP Digital Entertainment Center Video Out format may not be supported by the connected TV/display.
After you first turn on your system, see Blank screen after first turn on
After any system restart, see Blank screen after any restart
Blank screen after turning on the first time
If the blank video screen issue persists for more than 4 minutes after first turn on, do the following procedure, in order (follow all steps carefully):
  1. Check the video image.
  2. If you still see no image, continue to Connect a temporary monitor.
Connecting another Video Out
To temporarily change Video Out such as DVI, VGA, S-video, or composite video (any output other than component video):
  1. Turn off the HP Digital Entertainment Center by pressing and holding the On/Standby power button for 4 seconds. The On/Standby button should be dark and not lit amber or blue.
  2. Disconnect the Component Video cable from the HP Digital Entertainment Center back panel Video Out.
  3. Connect another Video Out, such as DVI, VGA, S-video, or composite video cable to the HP Digital Entertainment Center back panel Video Out.
      note:
    If your TV/display can accept DVI or VGA video, connect DVI or VGA video, for a higher quality image.
  4. Turn on the TV/display.
  5. Switch the TV/display input to the DVI, VGA, S-video, or composite video input.
  6. Turn on the HP Digital Entertainment Center by pressing the On/Standby power button.
    • Wait 1 to 2 minutes. The video image should reappear.
    • Do not restart your HP Digital Entertainment Center.
  7. Set up Windows for initial Windows Welcome and Media Center. Do this step only as required, the first time you turn on the HP Digital Entertainment Center.
    1. Wait for the Windows welcome screen to appear.
    2. Follow the onscreen instructions for the initial Microsoft Windows setup, and answer any questions.
        note:
      If the buttons to complete the initial Windows Welcome setup process are not visible, see the Oversized screen section.
    3. After a countdown and blank screen, Windows restarts automatically.
  8. Select one of the following for your regular, permanent Video Out connection:
Video Out
Options
Composite video
Stop here.
Or
See the next section to adjust the video image, and then reconnect to component video.
S-video
Stop here.
Or
See the next section to adjust the video image, and then reconnect to component video.
Component Video
See the next section to adjust the video image, and then reconnect to component video.
VGA
Stop here.
Or
See the next section to adjust the video image. Use VGA video to start up your system and leave it connected.
DVI
Stop here.
Or
See the next section to adjust the video image. Use DVI video to start up your system and leave it connected.
Adjusting the video image
Before you begin, verify that the video equipment is properly connected to the HP Digital Entertainment Center and turned on, and ensure that your TV screen is set to normal mode (not letterbox, wide, or resized).
To correct the video image while connected to an alternate Video Out connection:
  1. Exit Media Center (press Alt+F4 together on the keyboard). The desktop appears. (You might have to move the trackball cursor to the edges of the screen to reveal the hidden areas of the video image.)
  2. Click the Display Settings icon on the desktop. The Display Settings window opens.
  3. Choose Low resolution, click Apply, and then click Yes.
  4. See the next section, Reconnect to component video.
Reconnecting to component video
To reconnect to component video:
  1. Turn off the HP Digital Entertainment Center.
    • In Media Center, click the Shut Down icon and select Shut Down.
      Or
    • On the desktop, click Start on the taskbar, click Turn Off Computer, and click Turn Off.
      The On/Standby button should be dark and not lit amber or blue.
  2. Remove the temporary Video Out cable.
  3. Reconnect Component Video Out. Green: Y, Blue: Pb, Red: Pr
  4. Switch the TV/display input to the Component Video input.
  5. Turn on the HP Digital Entertainment Center by pressing the On/Standby power button.
  6. Check the screen.
Video checklist
To check video:
  1. Check the cables. Make sure that they are completely plugged in and that the Green, Blue, and Red colors match.
    Green: Y, Blue: Pb, Red: Pr
  2. Remove composite video (yellow) and S-video cables from the HP Digital Entertainment Center back panel.
  3. Check the TV input selection switch. For example, "Component 1"
  4. Check the screen.
Blank screen after any restart
If the screen remains blank for more than 4 minutes after any restart, do the following procedure, in order (follow all steps carefully):
Connecting a temporary monitor
You may have to temporarily add a second video output such as a DVI or VGA monitor for troubleshooting, if you have checked a 480p or above format for a TV/display that only supports 480i format. This procedure requires a DVI or VGA monitor. For additional information, see Setting up both a TV and a Monitor for dual displays.
To restore the video image, do the following:
  1. Turn off the HP Digital Entertainment Center by pressing and holding the On/Standby power button for 4 seconds. The On/Standby button should be dark and not lit amber or blue.
  2. Connect a monitor video output, such as: DVI or VGA video cable to the HP Digital Entertainment Center back panel video out.
    • Leave the component video cable connected.
    • Refer to the HP Digital Entertainment Center Start Here booklet or User Guide for connection information.
    • If your TV/display can accept DVI or VGA video, connect DVI or VGA video, for the best quality image.
  3. Turn on the monitor.
  4. Switch the monitor input to the DVI or VGA video input.
  5. Turn on the TV/display.
  6. Switch the TV/display input to the component video input.
  7. Turn on the HP Digital Entertainment Center by pressing the On/Standby power button.
    • Wait one to two minutes. The video image should reappear on the VGA monitor.
    • Do not restart your HP Digital Entertainment Center.
  8. Enable dual screen mode, if not enabled. You should see a video image on both screens.
    • Refer to the HP Digital Entertainment Center User Guide for setup information.
  9. Correct the video image. See the next section Adjust video image for component video.
Adjusting video image for Component Video
To correct the video image while connected to an alternate Video Out connection:
  1. Exit Media Center (press Alt+F4 together on the keyboard). The desktop displays.
      note:
    You might have to move the trackball cursor to the edges of the screen to reveal the hidden areas of the video image.
  2. Click the Display Settings icon on the desktop. The Display Settings window opens.
  3. Choose Low resolution, click Apply, and then click Yes.
  4. Click the Advanced button. The Display Properties window opens. Then click the Settings tab.
  5. Click the Advanced button. The Properties window opens. Then click the Displays tab.
  6. Click the YPbPr button. The YPbPr Properties window opens.
  7. Click the Format tab.
  8. Check the Supported Formats check boxes to the formats that are supported by the TV. Uncheck any other unsupported formats. For example, check 480i only. Do not change any other settings at this time.
  9. Accept the format change. Click Apply, and then click OK to exit the Display Properties window.
  10. See the next section, Reconnect to component video.
Reconnect to Component Video
To reconnect to component video:
  1. Turn off the HP Digital Entertainment Center.
    • On the desktop, click Start on the taskbar, click Turn Off Computer, and click Turn Off.
      The On/Standby button should be dark and not lit amber or blue.
  2. Disconnect the monitor from the HP Digital Entertainment Center back panel Video Out.
  3. Switch the TV/display input to the Component Video input.
  4. Turn on the HP Digital Entertainment Center by pressing the On/Standby power button.
  5. Check the screen.
Blank screen for models z555 and z557 (blue, black, or distorted)
Some TV/displays may display a blank screen after initial setup. You may see a dark, blue, or distorted screen for:
Blank Screen for:
Action
1 to 2 minutes after you first turn on your system during initial setup.
No action is required.
  caution:
Do not restart your HP Digital Entertainment Center until the screen indicates that setup is complete.
About 30 seconds after restarting.
No action is required.
Do not restart your HP Digital Entertainment Center. Please wait for the display to reappear.
More than 4 minutes after you first turn on your system. You might see the Microsoft Windows logo, and then the screen remains blank.
Your television and HP Digital Entertainment Center may have mismatched screen resolution. The HP Digital Entertainment Center Video Out format may not be supported by the connected TV/display.
After you first turn on your system, see Blank screen after first turn on
After any system restart, see Connect another Video Out
Connect another Video Out
To temporarily change Video Out such as DVI, VGA, S-video, or composite video (any output other than component video):
  1. Turn off the HP Digital Entertainment Center by pressing and holding the On/Standby power button for 4 seconds. The On/Standby button should be dark and not lit amber or blue.
  2. Disconnect the Component Video cable from the HP Digital Entertainment Center back panel Video Out.
  3. Connect another Video Out, such as DVI, VGA, S-video, or composite video cable to the HP Digital Entertainment Center back panel Video Out.
      note:
    If your TV/display can accept DVI or VGA video, connect DVI or VGA video, for a higher quality image.
  4. Turn on the TV/display.
  5. Switch the TV/display input to the DVI, VGA, S-video or composite video input.
  6. Turn on the HP Digital Entertainment Center by pressing the On/Standby power button.
    • Wait 1 to 2 minutes. The video image should reappear.
    • Do not restart your HP Digital Entertainment Center.
  7. Set up Windows, as required, for initial Windows Welcome and Media Center. Do this step only the first time you turn on the HP Digital Entertainment Center.
    1. Wait for the Windows welcome screen to appear.
    2. Follow the onscreen instructions for the initial Microsoft Windows setup, and answer any questions.
        note:
      If the buttons to complete the initial Windows Welcome setup process are not visible, see the Oversized screen section.
    3. After a countdown and blank screen, Windows restarts automatically.
  8. Select one of the following for your permanent Video Out connection:
Video Out
Options
Composite video
Stop here.
Or
See the next section to reconnect to component video, and then adjust the video image.
S-video
Component Video
See the next section to reconnect to component video, and then adjust the video image.
VGA
Stop here.
Or
Use VGA video to start up your system and leave it connected.
DVI
Stop here.
Or
Use DVI video to start up your system and leave it connected.
Reconnect to component video
To reconnect to component video:
  1. Turn off the HP Digital Entertainment Center.
    • In Media Center, click the Shut Down icon and select Shut Down.
      Or
    • On the desktop, click Start on the taskbar, click Turn Off Computer, and click Turn Off.
      The On/Standby button should be dark and not lit amber or blue.
  2. Remove the temporary Video Out cable.
  3. Reconnect Component Video Out. Green: Y, Blue: Pb, Red: Pr
  4. Switch the TV/display input to the Component Video input.
  5. Turn on the HP Digital Entertainment Center by pressing the On/Standby power button.
Adjust the Component video image
Before you begin, verify that the video equipment is properly connected to the HP Digital Entertainment Center and turned on, and ensure that your TV screen is set to normal mode (not letterbox, wide, or resized).
To adjust the video settings in Media Center:
  1. Press Media Center on the remote control or keyboard. You can also click Start on the taskbar, and select Media Center.
  2. Click More Programs, HP Settings, and then Video Settings.
  3. Click Display/Connection Wizard.
  4. Verify that the video equipment is properly connected to the HP Digital Entertainment Center and turned on. Check the boxes. Click Next.
      note:
    Use the arrow keys on the remote control or the keyboard to select Next if the lower buttons are not visible.
  5. Verify the TV/display type. Click Next.
    Flat panel display shown.
  6. Verify the Video Out connection type. As required, select the correct connection to match the back panel, by clicking a Video Out connector such as component video. Click Next.
    Component Video Out connection shown.
  7. Select the screen resolution definition type that is supported by your TV/display. Click Next. This screen may vary or not appear, depending on the type of TV/display and video connection.
    Your settings may vary.
  8. Verify that the settings are correct. Click Preview. The changed video settings display.
    Your settings may vary.
  9. The screen may flicker for a few seconds while the settings change. The system prompts you to accept the settings. Click Yes to apply the settings.
    Or
    If the new setting is not correct, wait for 15 seconds, and the previous screen will display.
  10. Click Finish.
  11. If you need to customize your display settings further, see Adjusting the Display from the Desktop.
Adjusting Component Video Display from the Desktop
You can also use the following procedures to adjust the TV video settings. These procedures are examples only and may vary depending on your TV/display type, supported formats, and Video Out connections.
You may have to perform the procedure more than once to optimize the image.
Before you begin, verify that the video equipment is properly connected to the HP Digital Entertainment Center and turned on, and ensure that your TV screen is set to normal mode (not letterbox, wide or resized).
  note:
You can use this window to adjust the TV video image in composite, S-video, or Component Video Out. This window is not available for single displays in DVI or VGA Video Out. Use the Media Center HP Settings wizard to adjust these displays.
To adjust the video settings from the Windows desktop:
  1. Right-click the desktop, and select nVidia Display , and then click TV/display in the dialog box. The GeForce window opens.
  2. Select TV Settings from the left-side list.
  3. Select the Signal format to a type that is supported by your TV/display. (For commercial DVD playback in component video, select: 480i or 480p.)
  4. Click Apply. The HDTV Overscan Configuration window opens.
      note:
    To open the HDTV Overscan Configuration window, right click on the desktop, select nVidia Display, and click HDTV Overscan Configuration in the dialog box.
    The HDTV Overscan Configuration window may open, depending on the type of TV/display and video connection.
  5. Perform HDTV Overscan Configuration, as required. You cannot use HDTV Overscan Configuration for 480i or 480p formats.
    1. Select Use underscan to show the entire Windows desktop.
    2. Click OK and then OK to save the changes.
    3. When the HP Digital Entertainment Center image appears on the TV screen, click Yes to keep the change.
      You have 15 seconds to accept this new setting before it reverts to the previous setting. If the new setting is not correct, wait for 15 seconds and the previous screen will display.
  6. Check the screen.
Video Checklist
To check video:
  1. Check the cables. Make sure that they are completely plugged in and that the green, blue, and red colors match.
    Green: Y, Blue: Pb, Red: Pr
  2. Remove composite video (yellow) and S-video cables from the HP Digital Entertainment Center back panel.
  3. Check the TV input switch. For example "Component 1".
  4. Check the screen.
No video after changing the Video Out connection for models z555 and z557
Some TV/displays may display a blank screen because of the sequence in which you turn on and turn off the HP Digital Entertainment Center (select models only) and the TV.
  • When you turn on the TV, ensure that it is set to the proper input setting.
  • Turn off the HP Digital Entertainment Center and then the TV before you change the cable connection to the TV. Afterwards, be sure to turn on the TV, set it to the proper input setting, and then turn on the HP Digital Entertainment Center.
If you have previously connected Component Video Out to the TV, and then changed the cable connection to either composite or S-video Video Out, do the following:
  1. Turn off the HP Digital Entertainment Center by pressing and holding the On/Standby power button for 4 seconds. The On/Standby button should be dark and not lit amber or blue.
  2. Turn off the TV.
  3. Remove the Video Out cable connection you just made.
  4. Reconnect the Video Out cable from the HP Digital Entertainment Center to the TV using your previous connection (composite or S-video).
  5. Turn on the TV.
  6. Switch the TV/display input to the proper input setting, either composite or S-video.
  7. Turn on the HP Digital Entertainment Center by pressing the On/Standby power button.
  8. When you see the Media Center window, either close it or minimize it. Press Alt + F4 together on the keyboard to close it.
  9. Right-click with the mouse cursor in the Windows desktop, select nVidia Display, and then click TV. A window opens.
  10. Click the left mouse button, and select TV settings. The Properties window displays.
  11. Click the arrow for the drop-down list in Video Out format, and choose auto-Select.
  12. Click OK, and click OK again to confirm.
  13. Turn off the HP Digital Entertainment Center.
    • In Media Center, click the Shut Down icon and select Shut Down.
      Or
    • On the desktop, click Start on the taskbar, click Turn Off Computer, and click Turn Off.
      The On/Standby button should be dark and not lit amber or blue.
  14. Turn off the TV.
  15. Remove the Video Out cable connection you just made.
  16. Connect the Video Out cable you desire from the HP Digital Entertainment Center to the TV.
  17. Turn on the TV.
  18. Switch the TV/display input to the proper input setting.
  19. Turn on the HP Digital Entertainment Center by pressing the On/Standby power button.
Oversized screen
You may encounter the following conditions if you see an oversized screen:
Buttons are not visible in the initial setup screens
If the edges of the screen are cropped and are hiding information during initial setup, do the following:
  1. At the Windows Welcome screen: Press Alt+N to go to the next page (the Alt and N keys at the same time).
  2. At the Select Your System's Settings screen:
    Read and respond to the setup screen.
    Press Alt+N to go to the next page.
    Or
    Press Alt+B to go back to the previous screen.
  3. At the Time Zone screen:
    Read and respond to the setup screen.
    Press Alt+N to go to the next screen.
    Or
    Press Alt+B to go back to the previous screen.
  4. At the End Users License Agreement (EULA) screen:
    Read and respond to the setup screen. Press Alt+A and Alt+Y to agree to the EULA. Press Alt+N to go to the next screen.
    Or
    Press Alt+B to go back to the previous screen.
  5. At the "Help Protect Your PC" screen:
    Read and respond to the setup screen.
    Press Alt+H to select the top radio button.
    Or
    Press Alt+O to select the lower radio button.
    Press Alt+N to go to the next screen.
    Or
    Press Alt+B to go back to the previous screen.
  6. At the "What is your Computer Name?" screen:
    1. Read and respond to the setup screen.
    2. Enter your computer name choice (optional).
    3. Press Alt+N to go to the next screen.
      Or
      Press Alt+B to go back to the previous screen.
    4. Wait for the next screen.
  7. Press Alt+F when you are at the last setup screen (Thank You).
  8. Continue with the setup process for models z555 and z557. See Set underscan for models z555 and z557.
Set underscan for models z555 and z557
Later, after you have set up Media Center, you can set the display for underscan, for models z555 and z557. To optimize the screen size for HDTV resolutions above 480p:
  1. Press Alt+F4 together on the keyboard to close Media Center.
  2. Right-click the desktop, select nVidia Display, and click TV Settings in the dialog box. The TV Settings window opens.
  3. Set the screen resolution format to match your TV. Refer to your TV documentation for the correct format. For example, if your TV supports 1080i (interlaced), select 1080i HDTV. Click Apply.
  4. The HDTV Overscan Configuration window opens.
  5. Click OK and then OK to use underscan to show the entire Windows desktop.
  6. When the HP Digital Entertainment Center image appears on the TV screen, click OK to keep the setting. You have 15 seconds to accept this new setting before it reverts to the previous setting. If the new setting is not correct, wait for 15 seconds and the previous screen displays.
  7. Click the OK button to save changes and close the window.
Desktop video image edges are not visible
If the edge areas of your desktop video image are not visible, move the mouse pointer in the direction of the missing area, the whole desktop moves, or pans, to follow your mouse pointer movement. Panning allows you to see the edges of the video image and is a corrective action for overscan. If panning occurs on the TV/display, the default resolution is set to 800 x 600, while the component output format is set to 480i. (This is a normal, default condition in component video.)
If you want to see a full image, or cannot move the cursor off the screen to see hidden areas of the video image, and your TV connects to the HP Digital Entertainment Center using a Component Video connection, see HP Digital Entertainment Center - Setting Up Component Video.
The light blue edges of the video image cannot be seen on the TV/display screen.
Media Center video image edges are not visible
Media Center does not have a pan option. If the edges of the Media Center screen are not visible (cropped) and are hiding information, set the desktop resolution to 640 x 480 (Low) for a full view of Media Center on the TV/display, with 480i enabled, as described in the following procedures.
Left image: cropped - Right image: full screen
But, the drawback of the 640 x 480 (Low) resolution setting is that desktop pop-up windows are cropped in 480i and 480p resolutions. Pop-up windows may not be able to display the bottom portion of the window, depending on the height of the window, where the OK, Cancel, and Apply buttons are located.
Pop-up window showing lower buttons
Your video setup may vary by HP Digital Entertainment Center model. Check your model number on the HP Digital Entertainment Center front panel. Select the corresponding procedure based on your model number to see the edges of the Media Center screen:
Optimizing the video image for models z540, z545, z552, and z553
To optimize the HP Digital Entertainment Center video image so it fits your TV screen, using a Component Video connection, do the following for models z540, z545, z552, and z553:
  1. Click the Display Settings icon on the desktop. The Display Settings window opens.
  2. Temporarily change Display Settings resolution to Medium. You can now pan the screen by moving the cursor to check the appropriate boxes.
  3. Then set the Display Settings resolution to Low for normal use. Only the top left corner of Media Center displays at the default setting of 800 x 600 (Medium) with component output format set to 480i.
Optimizing the video image for models z555 and z557
To optimize the HP Digital Entertainment Center video image so it fits your TV screen, do the following for models z555 and z557, see Adjusting Component Video Display from the Desktop.
Undersized screen
Some TVs may display a small desktop image that does not fill the entire TV screen. If you observe a small screen after initial setup of the HP Digital Entertainment Center, see HP Digital Entertainment Center - Setting Up Component Video.
Flickering Screen
If the TV or display connection uses component video, the screen may flicker when you have selected an interlaced format on certain TVs. If you observe a screen flicker after initial setup of the HP Digital Entertainment Center, see HP Digital Entertainment Center - Setting Up Component Video.
Wrong colors or erratic video on screen
During the Media Center optional setup, if your display uses an S-video connection, the wizard may change the display color depth and show wrong colors or erratic video. This may occur when Media Center optimizes your display after you choose "Optimize how Media Center looks on your Display", and then choose "Preview Automatic Adjustments". If the colors look wrong, or the video seems erratic, do the following:
  1. Restart your HP Digital Entertainment Center.
  2. During the Media Center optional setup, after you choose "Optimize how Media Center looks on your Display", be sure to choose Keep my current Settings and continue.
DVD does not play or an error appears on screen for models z540, z545, z552, and z553
DVD playback requires 480i or 480p format settings for Component Video Out. You must set the output format to 480i or 480p when playing a commercial DVD. Reset back to the previous output format (such as 720p) after completing DVD playback to view the desktop or Media Center in full screen.
DVDs may not play because of copy protection that is built into commercial DVDs. You might see an error message indicating that your DVD will not play, after you insert it into the drive.
To play your commercial DVD, when connected to Component Video Out on the HP Digital Entertainment Center, set your TV/display settings to the following formats.
  • 480i (interlaced scan) 640 by 480 pixels @ 30 Hz screen refresh rate
  • 480p (progressive scan) 640 by 480 pixels @ 60 Hz screen refresh rate
Other Component Video Out formats might not support commercial DVD playback due to content protection. See the next section to change to the supported formats and play a DVD.
Procedure to play the DVD when connected with Component Video Out for models z540, z545, z552, and z553
To play a commercial DVD with Component Video Out on the HP Digital Entertainment Center models z540, z545, z552, and z553:
  1. Remove the DVD, if inserted.
  2. Exit Media Center (Press Alt+F4 together on the keyboard). The desktop displays.
  3. Click the Display Settings icon on the desktop. The Display Settings window opens.
  4. Click Apply, choose Low resolution, and then click Yes.
  5. To enable progressive scan DVD playback, set the output format to 480p @ 60 Hz when in DVD playback mode.
    • Do this step only if your TV supports 480p.
    • Skip this step if your TV only supports 480i.
  6. DVD playback is now enabled. Depending on what format check boxes are enabled, the format may or may not be progressive. If 480p is already enabled, then select "low" to place the system in progressive format.
    If 480p was not checked and display supports 480p, continue with the procedure.
  7. Click the Advanced button. The Display Properties window opens. Then click the Settings tab.
  8. Click Advanced and Displays. Then click YPbPr.
    1. Check 480p. After checking the 480p box, the display is now changed to progressive.
    2. Exit display properties and proceed with DVD playback.
  9. Start Media Center from the keyboard or remote control button. You can also click Start on the taskbar, and then click Media Center.
  10. The desktop and Media Center should display at full screen.
  11. Insert the DVD.
  12. Watch the DVD.
  13. When finished, perform the Return to Media Center after playing the DVD procedure. See the next section, Return to Media Center after playing the DVD.
Return to Media Center after playing the DVD
To view the HP Digital Entertainment Center models z540, z545, z552, and z553 desktop or Media Center in full screen after watching a DVD:
  1. Remove the DVD.
  2. Exit Media Center (Press Alt+F4 together on the keyboard). The desktop displays.
  3. Click the Display Settings icon on the desktop. The Display Settings window opens.
  4. Choose Medium resolution, click Apply, and then click Yes.
  5. Click the Advanced button. The Display Properties window opens. Then click the Settings tab.
  6. Drag the Screen resolution slider to the custom setting that you set in the Setting Component Video Out display options. For example, 1184 by 668 [1280 by 720 @ 60Hz]. The display resolution settings refresh.
      note:
    If customized timing has not been set previously, see HP Digital Entertainment Center - Setting Up Component Video to set customized timing.
  7. Click Apply, Yes, and then click OK.
  8. Click Exit to exit Display Settings.
The desktop and Media Center should display full screen.
DVD does not play or an error appears on screen for models z555 and z557
DVD playback requires 480i or 480p format settings for Component Video Out. You must set the output format to 480i or 480p when playing a commercial DVD. Reset back to the previous output format (such as 720p) after completing DVD playback to view the desktop or Media Center in full screen.
DVDs may not play because of copy protection that is built into commercial DVDs. You might see an error message indicating that your DVD will not play, after you insert it into the drive.
To play your commercial DVD, when connected to Component Video Out on the HP Digital Entertainment Center, set your TV/display settings to the following formats.
  • 480i (interlaced scan) 640 by 480 pixels @ 30 Hz screen refresh rate
  • 480p (progressive scan) 640 by 480 pixels @ 60 Hz screen refresh rate
Other Component Video Out formats might not support commercial DVD playback due to content protection. See the next section to change to the supported formats and play a DVD.
  note:
You may have to perform the Adjusting the video image procedure before and after playing a commercial DVD video in component video, due to copy protection measures.
Procedure to play the DVD when connected with Component Video Out for models z555 and z557
To play a commercial DVD video, in component video, in Media Center:
  1. Press Media Center on the remote control. You can also click Start on the taskbar, and select Media Center.
  2. Click More Programs, HP Settings, and then Video Settings.
  3. Click DVD Mode (480p).
      note:
    Select this mode only if your TV supports 480p progressive scan mode. If your TV does not support 480p mode, see Adjusting the video image to check 480i mode and play the DVD.
  4. After playing the commercial DVD video in component video, perform the Adjusting the video image procedure to return the desktop image and Media Center to a higher resolution format.
      note:
    You may also need to perform the HDTV overscan procedure, depending on the type of TV/display and video connection.
    The desktop and Media Center should display full screen.

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