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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP iPAQ Pocket PC - Regulatory Information

Federal Communications Commission notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the  FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio or television technician for help.
Modifications
The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the authority to operate the equipment.
Cables
Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Declaration of Conformity for products marked with the FCC logo-United States only
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
For questions regarding the product
Contact: Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000
Or
Call: 1-800-652-6672
For questions regarding this FCC declaration
Contact:Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000
Or
Call: (281) 514-3333
To identify this product, refer to the Part, Series, or Model number found on the product.
Canadian notice
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Figure : Avis Canadien
Japanese notice
Figure : Japanese notice
European Union notice
Figure : European Union notice
Products bearing the CE marking comply with the R&TTE Directive (1999/5/EC), EMC Directive (89/336/EEC), and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
Compliance with these directives implies conformity to the following European Norms (in parentheses are the equivalent international standards and regulations):
  • EN 55022 (CISPR 22)-Electromagnetic Interference
  • EN 55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11)- Electromagnetic Immunity
  • EN61000-3-2 (IEC61000-3-2)-Power Line Harmonics
  • EN61000-3-3 (IEC61000-3-3)-Power Line Flicker
  • EN 60950 (IEC 60950)-Product Safety
  • ETS 300 328-Technical requirements for radio equipment
  • ETS 300 826 or EN 301 489-17-General EMC requirements for radio equipment
This product may be used in all EU and EFTA countries.
Battery warning
  warning:
This computer contains a lithium ion rechargeable battery pack. To reduce the risk of fire or burns, do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
  caution:
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
Figure : Example of battery warning
Because of the type of battery used in the HP iPAQ Pocket PC, follow local regulations regarding the safe disposal of the battery. Your vendor can advise you on local regulations, and/or the existence of any battery disposal programs in operation.
Equipment warning
  warning:
To reduce the risk of personal injury, electrical shock, fire or damage to the equipment:
  • Plug the AC adapter into a grounded electrical outlet that is easily accessible at all times.
  • Disconnect power from the equipment by unplugging the AC adapter from the electrical outlet or unplugging the Synchronization cable from the host computer.
  • Do not place anything on the AC adapter cord or any of the other cables. Arrange them so that no one may accidentally step on or trip over them.
  • Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug or, in the case of the AC adapter, grasp the AC adapter and pull out from the electrical outlet.
  • Do not use converter kits sold for appliances to power the HP iPAQ Pocket PC.
Airline travel notice
Use of electronic equipment aboard commercial aircraft is at the discretion of the airline.
Wireless notices
In some situations or environments, the use of wireless devices may be restricted. Such restrictions may apply aboard airplanes, in hospitals, near explosives, in hazardous locations, etc.
If uncertain of the policy that applies to the use of this device, please ask for authorization to use it prior to turning it on.
U.S. regulatory wireless notice
This products emits radio frequency energy, but the radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact with the antenna during normal operation is minimized.
Canadian regulatory wireless notice
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met.
Japanese regulatory wireless notice
Figure : Japanese regulatory wireless notice
Brazilian regulatory wireless notice
Figure : Brazilian regulatory wireless notice

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