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Remarque :This video shows the HP Deskjet 3000 printer. The outside of the printer might not look the same as your printer, but the steps are the same.
IMPORTANT: You must follow these solutions in the order presented to resolve the issue.
) to turn off the product. If the product does not turn off, continue to the next solution to clear a paper jam. ) to turn the product on.Remarque :The product might go through a warm-up period. The product lights might flash and the carriage might move. Wait until the warm-up period finishes before proceeding.
), open the carriage access door, and then close the carriage access door.). The self-test report prints.Attention :Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage theprint mechanism.
) to turn off the product.
Attention :Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product. Carefully remove all traces of paper that you can find.
) to turn on the product.
) to turn off the product.
Attention :Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product. Carefully remove all traces of paper that you can find.
) to turn on the product.
) to turn off the product.
Attention :Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product. Carefully remove all traces of paper that you can find.
) to turn on the product.
) to turn off the product.Attention :Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product. Carefully remove all traces of paper that you can find.
) to turn on the product.
), open the carriage access door, and then close the carriage access door.). The self-test report prints.) to turn on the product.Avertissement :You must unplug the power cord to move the carriage by hand and reset the paper feed mechanism without risk of electrical shock.
) to turn on the product.), open the carriage access door, and then close the carriage access door.). The self-test report prints.) to turn it on.
Attention :Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Also, do not re-tape the cartridges. Doing so can result in clogs, ink failure, and bad electrical connections.Figure : Do not touch electrical contacts or ink nozzles
) goes in the slot on the left
) goes in the slot on the right
) goes in the slot on the left) goes in the slot on the right
) to turn on the product.
), open the carriage access door, and then close the carriage access door.). The self-test report prints.
), open the carriage access door, and then close the carriage access door.). The self-test report prints.) to turn off the product.Remarque :The product might not turn off after pressing the Power button. Continue to the next step regardless.
) to turn on the product.
), open the carriage access door, and then close the carriage access door.). The self-test report prints.
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