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HP Customer Support - Knowledge Base

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Information

Need Windows 11 help?
Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

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HP DeskJet 2700, 4100, 4800 printers - Replacing ink cartridges

Replace ink cartridges that are low or out of ink with new, genuine HP ink cartridges.

HP DeskJet 2700, DeskJet Plus 4100 ink cartridge numbers
North America, Asia Pacific (excluding China, India, and Indonesia)	Western Europe	Middle East, Africa, Latin America, and CIS	China, India, and Indonesia
HP 67 Black HP 67XL Black	HP 305 Black HP 305XL Black	HP 124 Black HP 124XL Black	HP 805 Black HP 805XL Black
HP 67 Tri-color HP 67XL Tri-color	HP 305 Tri-color HP 305XL Tri-color	HP 124 Tri-color HP 124XL Tri-color	HP 805 Tri-color HP 805XL Tri-color

HP DeskJet Ink Advantage 2700, DeskJet Plus Ink Advantage 4100 ink cartridge numbers
Latin America	Asia Pacific	Europe, Middle East, Africa
HP 667 Black HP 667XL Black	HP 682 Black	HP 653 Black
HP 667 Tri-color HP 667XL Tri-color	HP 682 Tri-color	HP 653 Tri-color

HP DeskJet Ink Advantage Ultra 4825, 4826, 4828, 4829, 4877 ink cartridge numbers
Ink cartridge description	Cartridge number
Black ink cartridge	HP 47 Black
Color ink cartridge	HP 47 Tri-color

Purchase ink or toner cartridges

Replacement ink and toner is available from HP and local retailers.

Go to the HP Store.
Select your country/region and language.
Click Ink & toner at the top of the page.
Follow the instructions to find and order the cartridges for your printer.

Install replacement ink cartridges

Install a new cartridge in an HP DeskJet 2700, 4100, 4800 printer.

Make sure paper is loaded in the main tray, and then turn on the printer.
Open the ink cartridge access door.

The ink carriage moves to the center.
Wait until the carriage is idle and silent.
Press down on the ink cartridge you want to replace to release it, and then remove it from its slot.
Set the old cartridge aside, and then remove the new cartridge from the package.
Holding the cartridge by its sides, remove the plastic tape using the pull tab.

CAUTION:
Do not touch the copper-colored contacts or the ink nozzles, or reapply the protective tape. Touching these areas can result in an ink system failure.
Slide the cartridge into the slot at a slight upward angle, and then push up on the cartridge until it snaps into place.
Repeat this process for the other cartridge, if necessary.
Close the ink cartridge access door.
If an Alignment Page prints, follow the instructions on the page to align the cartridges and complete the installation.

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Examples: "DeskJet 2130 paper jam", "EliteBook 1040 G3 bios update"