HP Reverb G2 Omnisense Virtual Reality Headset - How to replace the head strap

Use the following procedure to remove the previous headset strap and install the replacement headset strap.

1. Place a protective cloth on your work surface to protect the lenses during the replacement procedure.

2. Locate the face gasket.

   

3. Remove the cable clip.

   

4. Remove the top strap from the front of the headset.

   

5. Remove the rear gasket.

   1. Move the back strap to the MAX position.

      

   2. Pull out the back pad from the left and right sides until they open and separate from the rear gasket.

      

   3. Pull out the back pad on one side until it comes away from the rear gasket.

      

   4. Headset with back gasket removed

      

6. Unscrew the headset speaker on each side, and then remove each speaker. Note that the torque for the speaker screws is 3.0±0.1 kgf/cm.

   

7. Place each headset speaker in bubble wrap for protection.

   

8. Using a thin pry tool, partially open each sidearm.

   Note:

   Remove each outer sidearm carefully. The audio cable is routed through the sidearms and must be retaped if the cable is pulled out of place.

   1. Push out the 6 sets of horizontal snaps.

   2. Push out the 2 vertical snaps.

      

9. Pull the strap down through the holes in the sidearm, and then remove it from the sidearm. Gently separate the clips to avoid breaking them.

   1. Disassemble the strap from the sidearm.

      

   2. Pull out the plastic arm until there is a gap between the two pieces, and then separate the pieces.

   

   Take care not to damage the audio cable in the following steps. Damaging the cable can result in a whole unit replacement, which will not be covered by Warranty/CarePack.

   Pull the strap gently to avoid breaking the clips. Pulling the strap roughly causes damage to the clips.Take care not to damage the audio cable when you remove the outer sidearm. If the audio cable has a floating problem, you must paste it back carefully.

10. Disassemble the outer sidearm.

    

    Note:

    The sidearm is still on the HMD due to the presence of the microphone cable.

11. Remove the two screws securing the top strap assembly. If there are top strap assembly issues, the top strap assembly must be replaced separately only by a spare part assembly.

    

12. Set the removed strap aside and prepare to install the new strap. If the audio cable was disconnected, reroute the cable and tape it to the sidearm. Do not tape it to the edge of the sidearm. Apply tape in the area designated by the yellow ring. The cable must be inserted into the slot, as shown by the red arrows.

    

13. To reassemble the headset, pull the strap through the opening in the outer sidearm Please take care not to damage the audio cable in the following steps. Damaging the cable can result in a whole unit replacement, which will not be covered by Warranty/CarePack.

    

14. Press the inner and outer sidearm together. Make sure the strap band does not come out of the sidearm

    

15. Align the speaker pogo pins with the holes on the sides of the headset, and then secure each speaker with a screw.

    Note:

    Make sure that you install each speaker on the correct side. The torque for the speaker screws is 3.0±0.1 kgf/cm.

    

    

16. Align the POGO pin and the hole.

    

17. Locate the front and side snaps on the back strap.

    

18. To avoid damage, gently push the rear gasket clips onto the back strap snaps, starting from the central snap and moving to the sides. You will hear a click when each snap is connected.

    

19. Reconnect the cable clip and the top of the strap.

    

    Note:

    The cable clip is not bidirectional. Be sure that it locks onto the headset.

    The cable clip must not be installed in a reverse way or it will not be able to hold a cable.

    

20. Be sure the triangle points upward and that the cable clip is closed correctly.

    

21. Reinstall the face gasket. To prevent fingerprints on the lenses, wear gloves when you reinstall the face gasket.