solution Contentsolution Content

HP Notebook PCs - Swelling or deformation of notebook battery

To protect your hardware from potential damage, HP recommends discontinuing the use of the notebook if you experience battery swelling until you can replace the battery. Be sure that you disconnect the notebook from AC power as well.

You can contact HP to understand what battery replacement options are available. To learn more about Lithium-Ion Polymer Batteries and the factors that can accelerate battery swelling, see HP Notebook PCs - Lithium-Ion Polymer Batteries.