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HP Customer Support - Knowledge Base

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  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP LaserJet - Printers not supported in Windows

The following HP LaserJet printers are not supported and do not have any driver options available in the Microsoft Windows 10, Windows 8.1, Windows 8, or Windows 7 operating systems.

  • HP LaserJet Plus Printer

  • HP LaserJet IId Printer

  • HP LaserJet IIId and IIIsi Printers

    Note:

    The HP LaserJet III and IIIp are supported. Use Windows Update to obtain the driver.

  • HP LaserJet 4LC and 4LJ Printers

  • HP LaserJet 5L Xtra Printer

  • HP LaserJet 5se Printer

  • HP LaserJet 6L Pro Printer

  • HP LaserJet 500 Plus Printer

  • HP LaserJet 1000 Printer

  • HP LaserJet 1005 Printer

  • HP Color LaserJet 1500 Printer

  • HP LaserJet 2000 Printer series

  • HP LaserJet 3100 All-in-One Printer series

  • HP LaserJet 3150 All-in-One Printer series

  • HP Color LaserJet 3500 and 3550 Printer series (32-bit only)

    Note:

    HP Color LaserJet 3500 and 3550 have a workaround available in Windows 64-bit via USB connection only.

    To install the Windows solution to enable printing, refer to the following document:

    HP Color LaserJet 3500, 3550, 3600 - Install the HP driver created for Windows Vista to print in Windows

  • HP Color LaserJet 3700 Printer series (USB connection only)

    Note:

    The HP Color LaserJet 3700 is supported in Windows using a network connection. See the links in the Drivers and software support for Windows section below.

  • HP Color LaserJet 8550 Multifunction Printer series

Drivers and software support for Windows

If your HP LaserJet printer is not listed in this document, it is supported.

Go to one of the following support documents to determine the recommended driver for your printer.


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