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HP Color LaserJet M552, M553, M554, M555, MFP M577, MFP M578, Managed E55040, and Managed MFP E57540 - Removal and replacement: Fixed tray guide kit

Learn about removing and replacing the fixed tray guide kit.

Note:

The procedure in this section shows Tray 2 in the figures. However, this procedure is also correct for Tray 3, Tray 4, or Tray 5.

Before performing service

Turn the printer power off

  • Disconnect the power cable.

    Warning:

    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cord before attempting to service the printer.

If the part is damaged and cannot be cleaned, use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.

Part information

Part number

Part description

5851-7708

Fixed tray guide kit with instruction guide

Note:

The kit includes four length guide locks, four width guide locks, and eight screws. Only one kit is required per printer.

Required tools

  • #2 Phillips screwdriver with a magnetic tip and a 152 mm 6 in shaft length

After performing service

Turn the printer power on

  • Connect the power cable.

  • Use the power switch to turn the power on.

Post service test

Print any pages necessary to make sure the printer is functioning correctly.

Remove Tray 2

Learn about removing Tray 2.

Note:

A SFP printer is shown in this section. However, the procedure is correct for all printer models.

The figures in this section show Tray 2. However, this procedure is also correct for Tray 3, Tray 4, or Tray 5. Always carefully read the instructions that accompany the figures.

  1. Pull the tray out until it stops.

    Pull the tray out

    Pull the tray out
  2. Lift the front of the tray, and then pull it out of the printer to remove it.

    Note:

    For a replacement tray: If the tray has Fixed Tray Guides installed and are still required, move hardware to new tray. If necessary, order new kit: 3GY25–67901 Kit - Fixed Tray Guide. Only one kit required per engine.

    Remove the tray

    Remove the tray

Install the fixed tray guide

Learn about installing the fixed tray guide.

  1. Identify the kit components.

    • Callout 1: Width guide lock

    • Callout 2: Length guide lock

    • Callout 3: Screws (self tapping)

    Identify kit components

    Identify kit components
  2. Adjust the sliding tray paper width guide to the A4/8.5 setting.

    Adjust the tray paper width guide

    Adjust the tray paper width guide
  3. Install the width guide lock over the width guide in the tray.

    Install the width guide lock

    Install the width guide lock
  4. Install one screw to secure the lock in place.

    CAUTION:

    Do not use a power screwdriver to install the screw.

    Note:

    Verify that the tray paper width guide is set to the A4/8.5 setting.

    Install one screw

    Install one screw
  5. Adjust the sliding tray paper length guide to the A4/11 setting.

    Adjust the tray paper length guide

    Adjust the tray paper length guide
  6. To install the length guide lock on the length guide in the tray, do the following:

    1. Position the hooked end of the lock under the rear edge of the length guide (as shown).

      Install the length guide lock (1 of 2)

      Install the length guide lock (1 of 2)
    2. Rotate the lock down and onto the length guide.

      Install the length guide lock (2 of 2)

      Install the length guide lock (2 of 2)
  7. Verify that the lock is correctly installed on the length guide. The lock mounting screw hole must align with the hole in the guide.

    Important:

    If the hole in the lock and the guide are not aligned, remove the lock and reinstall it.

    Check length guide installation

    Check length guide installation
  8. Install one screw to secure the lock in place.

    CAUTION:

    Do not use a power screwdriver to install the screw.

    Note:

    Reinstall the tray.

    Install one screw

    Install one screw

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