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HP Customer Support - Knowledge Base

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HP Printers - Scanner not found or connected (Windows, Mac)

When you try to scan a document or photo, the computer or scanner cannot be found and the scan fails.

One of the following error messages might display:

  • An error occurred communicating with the scanner or scanning device

  • No Computer Detected or Computer not found

  • Scanner not found

  • Scan to computer is currently unavailable


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Country/Region: Flag Australia

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