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HP Customer Support - Knowledge Base

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  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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An 'Enter WPS PIN' message displays during HP printer setup

An Enter the WPS PIN for your printer message displays on the computer to complete the setup, but you cannot find the PIN.

How do I find the WPS PIN for printer setup?

Find and enter the WPS PIN to complete printer setup. You have a short time (90 seconds for most models) to enter the PIN before it expires.

Enter the WPS PIN for your printer prompt in Windows 10
  1. After the WPS PIN prompt displays on the computer, look for a PIN on the printer control panel or the information sheet that printed during setup.

  2. Enter the PIN, and then click Next to finish the setup.

  3. If the PIN does not work, do one of the following:


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Country/Region: Flag Australia

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