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HP Customer Support - Knowledge Base

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  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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An 'Enter WPS PIN' message displays during HP printer setup

An Enter the WPS PIN for your printer message displays on the computer to complete the setup, but you cannot find the PIN.

Find the WPS PIN

Find and enter the WPS PIN to complete printer setup. You have a short time (90 seconds for most models) to enter the PIN before it expires.

Enter the WPS PIN for your printer prompt in Windows 10
  1. After the WPS PIN prompt displays on the computer, look for a PIN on the printer control panel or the information sheet that printed during setup.

  2. Enter the PIN, and then click Next to finish the setup.

  3. If the PIN does not work, do one of the following:


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Country/Region: Flag Australia

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