Learn how to remove and replace the secondary transfer roller.
Mean time to repair: 2 minutes
Service level: CSR A
Turn the printer power off
Disconnect the power cable.
To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cord before attempting to service the printer.
Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.
Part number |
Part description |
---|---|
RM2-1399-010CN |
Secondary transfer roller |
No special tools are required to remove or install this assembly.
Turn the printer power on
Connect the power cable.
Use the power switch to turn the power on.
Make sure that the printer initializes to a Ready state.
Print a page to make sure that the printer is functioning correctly.
Follow these steps to remove the secondary transfer roller.
Follow these steps to unpack the replacement assembly.
Follow these steps to install the secondary transfer roller.