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HP DeskJet, ENVY 6000, 6400 Printers - Replacing Ink Cartridges

This document is for HP DeskJet Plus Ink Advantage 6075, 6078, 6475, 6476, 6478, ENVY 6010e, 6020, 6020e, 6022, 6022e, 6030, 6030e, 6032, 6032e, 6034e, 6052, 6052e, 6055, 6055e, 6075e, 6420e, 6430e, 6432e, 6452e, 6455e, 6458e, 6475e, ENVY Pro 6420, 6422, 6430, 6432, 6452, 6455, and 6458 All-in-One printers.
This document contains steps for replacing the ink cartridges.

Replace the ink cartridges

Replace any low or empty ink cartridges.
note:
If you are enrolled in the HP Instant Ink program, you receive special HP Instant Ink cartridges. Some HP Instant Ink cartridges are larger than standard ink cartridges, but they fit in the carriage in the same way. HP Instant Ink is not available in all countries/regions or for all printer models. For more information, go to HP Instant Ink.
    HP Instant Ink and standard ink cartridges
  1. Standard ink cartridge
  2. HP Instant Ink cartridge
  1. Turn on the printer.
  2. Load plain white paper into the input tray.
  3. Lift the ink cartridge access door by using the recessed areas on the sides of the printer until it locks into place.
    The carriage moves slightly to the left.
    HP DeskJet Plus Ink Advantage 6000 and HP ENVY 6000 All-in-One printers
    HP DeskJet Plus Ink Advantage 6400 and HP ENVY Pro 6400 All-in-One printers
    Opening the ink cartridge access door
    Opening the ink cartridge access door
  4. Wait until the carriage is idle and silent before you continue.
  5. Lift the lid on the ink cartridge slot, and then pull up on the ink cartridge to remove it from the slot.
      Removing the ink cartridge
    1. Lift the lid
    2. Gently push the lid back
    3. Pull up on the ink cartridge
  6. Remove the new ink cartridge from its package. Be careful to only touch the black plastic on the ink cartridge.
    Holding the ink cartridge by its sides
  7. Remove the plastic tape from the ink cartridge using the pull tab.
      caution:
    Do not touch the copper-colored contacts or the ink nozzles. Handling these parts can result in clogs, ink failure, and bad electrical connections.
    Removing the plastic tape
  8. With the nozzles toward the printer, insert the ink cartridge into its slot until it snaps into place.
    note:
    Install the color ink cartridge on the left and the black ink cartridge on the right.
    Inserting the ink cartridge
  9. Close the lid on the ink cartridge slot to secure the ink cartridge into place.
  10. Repeat these steps to install the other ink cartridge.
  11. Close the ink cartridge access door.
    After you install new ink cartridges, the printer automatically prints an alignment page.
    If the printer does not print an alignment page, manually perform a cartridge alignment. For more information see What if the alignment page did not print? in the Frequently asked question (FAQs) section.
  12. Lift the scanner lid, and place the alignment page print-side down on the scanner glass, aligned to the engraved guides near the glass.
    Placing the alignment page on the scanner glass
  13. Close the scanner lid, press Black and White Copy button on the control panel.
    The scanner scans the alignment page.
  14. Wait until the Cancel button light turns off, indicating the alignment is complete.

Frequently asked questions (FAQs)

Review the frequently asked questions about replacing ink cartridges.

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