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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


    - If your computer is not compatible for upgrade to Windows 10, we can help to find the perfect computer for you. Check our Weekly deals!

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HP ENVY All-in-One - 32-a0028nf Product Specifications

Hardware

Product Number
9HP07EA
Product Name
HP ENVY All-in-One - 32-a0028nf
Motherboard
Risotto
Motherboard Specifications Link
Memory
32 GB DDR4-2666 SDRAM (2 x 16 GB)
Memory & Storage
32 GB memory; 1 TB HDD storage; 1 TB SSD storage
Internal Storage
1 TB Intel® SSD
Hard drive (2nd)
1 TB 7200 rpm SATA
Processor Type
Intel Core i7
Processor
Intel® Core™ i7-9700 (3 GHz base frequency, up to 4.7 GHz with Intel® Turbo Boost Technology, 12 MB cache, 8 cores)
Processor Family
9th Generation Intel® Core™ i7 processor
Processor Speed
3 GHz
Graphics
Discrete
Graphics Card
NVIDIA® GeForce® RTX 2080 (8 GB GDDR6 dedicated)
Ports
1 headphone/microphone combo; 1 USB 3.1 Gen 1 Type-A
Expansion Slots
2 M.2
Network Interface
Integrated 10/100/1000 GbE LAN
Wireless
Realtek Wi-Fi 5 (2x2) and Bluetooth® 5 Combo
Memory Card Device
HP 3-in-1 Media Card Reader
Dimensions
55.72 x 71.96 x 17.4 cm
Weight
13.8 kg
Power Supply Type
330 W Smart AC power adapter
Keyboard
HP USB Nightfall Black Wireless keyboard and mouse combo
Webcam
HP Privacy 5MP IR Camera with integrated dual array digital microphone

Software

Software Included
McAfee LiveSafe™
Operating System
Windows 10 Home 64

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Country/Region: Flag Australia

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