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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Pavilion Desktop - TP01-0006nv Product Specifications

Hardware

Product Number
7WC52EA
Product Name
HP Pavilion Desktop - TP01-0006nv
Motherboard
Erica
Motherboard Specifications Link
Memory
8 GB DDR4-2666 SDRAM (1 x 8 GB)
Memory & Storage
8 GB memory; 1 TB HDD storage; 128 GB SSD storage
Internal Storage
128 GB SATA M.2 SSD
Hard drive (2nd)
1 TB 7200 rpm SATA
Processor Type
AMD Ryzen 5
Processor
AMD Ryzen™ 5 3500U with Radeon™ Vega 8 Graphics (2.1 GHz base clock, up to 3.7 GHz max boost clock, 6 MB cache, 4 cores)
Processor Family
AMD Ryzen™ 5 processor
Processor Speed
2.1 GHz
Graphics
Discrete
Graphics Card
AMD Radeon™ RX 5500 Graphics (4 GB GDDR5 dedicated)
Expansion Slots
1 PCIe x4; 1 PCIe x16; 2 PCIe x1; 2 M.2
Network Interface
Integrated 10/100/1000 GbE LAN
Wireless
Realtek 802.11b/g/n/a/ac (1x1) and Bluetooth® 4.2 combo
Optical Drive
DVD-Writer
Memory Card Device
HP 3-in-1 Media Card Reader
Dimensions
15.54 x 30.3 x 33.74 cm
Weight
5.96 kg
Power Supply Type
500 W AC power supply
Keyboard
USB Black Wired keyboard and mouse combo

Software

HP Apps
HP Audio Switch; HP Support Assistant
Software Included
McAfee LiveSafe™
Operating System
Windows 10 Home 64

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Country/Region: Flag Australia

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