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Welcome to HP Customer Support

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  • Information

    Chat support option would be closed on 25th April due to Public Holiday

    Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Notebook - 15-bs016nz Product Specifications

Hardware
Product number
3QV04EA
Product name
HP Notebook - 15-bs016nz
Microprocessor
Intel® Celeron® N3060 (1.6 GHz base frequency, up to 2.48 GHz burst frequency, 2 MB cache, 2 cores)
Memory, standard
4 GB DDR3L-1600 SDRAM (1 x 4 GB)
Video graphics
  • Intel® HD Graphics 400
  • Integrated
Hard drive
500 GB 5400 rpm SATA
Display
39.6 cm (15.6") diagonal FHD SVA anti-glare WLED-backlit (1920 x 1080)
Keyboard
Full-size island-style keyboard with numeric keypad
Pointing device
Touchpad with multi-touch gesture support
Wireless connectivity
Intel® 802.11b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 Combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
2 USB 3.1 Gen 1 (Data transfer only); 1 USB 2.0; 1 HDMI; 1 RJ-45; 1 headphone/microphone combo
Dimensions (W x D x H)
38 x 25.38 x 2.38 cm
Weight
2.1 kg
Power supply type
45 W AC power adapter
Battery type
4-cell, 41 Wh Li-ion
Battery life mixed usage
Up to 11 hours and 45 minutes
Video Playback Battery life
Up to 9 hours and 30 minutes
Battery type note
User-replaceable battery
Webcam
HP Webcam with integrated digital microphone
Audio features
Dual speakers
Software
Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP CoolSense; HP JumpStart; HP Sure Connect
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Support Forum

Support Forum

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Country/Region: Flag Australia

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