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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Chromebook - 14-ca030nr Product Specifications

Hardware

Product number
3GY49UA
Product name
HP Chromebook - 14-ca030nr
Microprocessor
Intel® Celeron® N3350 (1.1 GHz base frequency, up to 2.4 GHz burst frequency, 2 MB cache, 2 cores)
Memory, standard
4 GB LPDDR4-2133 SDRAM (onboard)
Video graphics
  • Intel® HD Graphics 500
  • Integrated
Hard drive
  • 16 GB eMMC
  • [12]
Display
14" diagonal HD SVA anti-glare WLED-backlit (1366 x 768)
Keyboard
Full-size island-style keyboard
Pointing device
Touchpad with multi-touch gesture support
Wireless connectivity
Intel® 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo
Expansion slots
1 multi-format SD media card reader
External ports
1 headphone/microphone combo; 2 USB 3.1 Gen 1 (Data transfer only); 2 USB 3.1 Type-C™ Gen 1
Dimensions (W x D x H)
33.7 x 22.7 x 1.83 cm
Weight
1.53 kg
Power supply type
45 W AC power adapter
Battery type
2-cell, 47.36 Wh Li-ion
Webcam
HP TrueVision HD Camera with integrated dual array digital microphone
Audio features
B&O PLAY, dual speakers

Software

Operating system
Chrome OS™

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Country/Region: Flag Australia

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