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  • Information
    Welcome Samsung Printer Customers

    Need support for your Samsung Printer?  HP is here to help!  Learn More

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Samsung ProXpress MFP SL-M4560, SL-M4562 - Understanding the Status LEDs

The color of the status LED indicates the printer's status.
  note:
  • Some LEDs might not be available depending on model or country.
  • To resolve the error, look at the error message and its instructions from the troubleshooting part.
  • The error can be resolve with the guidelines from the computers’ Samsung Printer Status program window.
If the problem persists, contact HP Customer Support.
Status LEDs
Status
Description
Off
The printer is offline.
The printer is in power save mode.
Blue
On
The printer is online and can be used.
Blinking
Fax
The printer is sending or receiving faxes.
Copy
The printer is copying documents.
Scan
The printer is scanning documents.
Print
  • When the status LED slowly blinks, the printer is receiving data from the computer.
  • When the status LED blinks rapidly, the printer is printing data.
Status
Description
Orange
On
  • A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner cartridge.
  • A paper jam has occurred, see Clearing paper jams.
  • The door is opened. Close the door.
  • There is no paper in the tray. Load paper in the tray, see Loading paper in the tray.
  • The printer has stopped due to a major error. Check the display message, see Understanding display messages.
  • An imaging unit has almost reached its estimated cartridge lifeb. It is recommended to replace the toner cartridge.
Blinking
A minor error has occurred and the printer is waiting for the error to be cleared. Check the display message. When the problem is cleared, the printer resumes its original task.
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages might be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner might remain in the cartridge even when orange LED is on and the printer stops printing.
b. When the imaging unit has reached its end of life, the machine stops printing. In this case, choose to either stop or to continue printing from the SyncThruWeb Service (Settings>Machine Settings>System>Setup>Supplies Management>Toner Cartridge Stop or Samsung Easy Printer Manager (Device Settings>System>Supplies Management>Toner Cartridge Stop). Turning off this option and continuing to print might damage the device's system.
  note:
Check the message on the display screen. Follow the instructions in the message or refer to the troubleshooting chapter, see Understanding display messages. If the problem persists, contact HP Customer Support.
Power LED
The color of the status LED indicates the printer's status.
Status
Description
Off
The printer is offline.
Blue
On
  • The printer is online and can be used.
  • When data is received, or any screen is pressed, it switches to on-line automatically.
Blinking
When the status LED slowly blinks, the machine is in power save mode.
  note:
Check the message on the display screen. Follow the instructions in the message or refer to the troubleshooting chapter, see Understanding display messages. If the problem persists, contact HP Customer Support.

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