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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05641680

Version: 1

HP EliteBook 8xx G1, Folio 1040 G1 Notebook PCs - SCCM Installation Generates Multiple Win Boot Manager Entries in the Boot Menu

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 22-Aug-2017

Last updated : 23-Aug-2017

DESCRIPTION
The SCCM (System Center Configuration Manager) installation generates multiple Windows Boot Manager entries in the Boot Menu.
Figure : Multiple Windows Boot Manager entries
Multiple Windows Boot Manager entries

sourceInformation

SCOPE
The information in this document applies to the following:
Computers:
  • HP EliteBook 820 G1 Notebook PC
  • HP EliteBook 840 G1 Notebook PC
  • HP EliteBook 850 G1 Notebook PC
  • HP EliteBook Folio 1040 G1 Notebook PC
Operating Systems:
  • Windows 10 Anniversary Update 64-bit (Version 1607, Build 10.0.14393)
RESOLUTION
To resolve this issue, download and install the following SoftPaq to update the BIOS:
SoftPaq Description
Release Notes
Download SoftPaq
HP Notebook System BIOS Update
Version: 01.36
Revision: A
NOTE: A more recent version of this software may be available. Check for newer versions at http://www.hp.com/drivers.

Hardware platforms affected : HP EliteBook 820 G1 Notebook PC, HP EliteBook 840 G1 Notebook PC, HP EliteBook 850 G1 Notebook PC, HP EliteBook Folio 1040 G1 Notebook PC, HP ZBook 17 Mobile Workstation

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA05641680

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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