hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

Samsung Laser Printers - White Smoke While Printing

The following can cause white smoke when printing:
  • Damp paper being used while printing
Try the following to resolve:
  1. Remove the paper from the paper tray and replace with new, dry paper. Damp paper can cause white smoke or steam due to the heat inside the printer.
  2. Remove the toner cartridge(s) from the printer and make sure no packaging material is on them or inside the printer
If the printer is giving off an electrical smell, then unplug the printer and click Create online service request to create a new service request.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Australia

hp-detect-load-my-device-portlet

Actions
Loading...