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HP Customer Support - Knowledge Base

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  • Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP Notebook PCs - Configuring the HP Pen Using HP Pen Control Software (Windows 10)

This document is for HP Notebook PCs that support the HP Pen.
Download the HP Pen Control app if it is not preinstalled on your computer. Use HP Pen Control to change the settings on your HP Pen using the instructions in this document.

Downloading the HP Pen control app

Download the HP Pen control app from the Microsoft Store.
  1. In Windows, search for and open Microsoft Store.
  2. In Microsoft Store, search for and open HP Pen Control.
  3. Click Get, and then follow the on-screen instructions.
    HP Pen Control Screen with Get highlighted

Reviewing privacy settings for HP Pen Control

The HP Pen Control app uses tools like Google Analytics to collect usage data. When launching the app for the first time, you are prompted to accept or decline data collection.
  1. Open the HP Pen Control app.
  2. Select Yes or No to accept or decline data collection.
note:
Data collection settings can be changed at any time in Windows privacy settings.
Example of selecting yes or no in the Review Privacy Settings window

Restoring the HP Pen to default settings

The HP Pen features a top button and a bottom button, each with a default function that can be changed using HP Pen Control. This section explains the default settings, and how to restore the defaults in the HP Pen Control application.
The default button settings are as follows:
  • Top button: Default setting is Right-click/Select. While pointing the pen at an item on the screen, press the top button to right-click or select that item.
  • Bottom button: Default setting is Erase. In applications that support an erase function, press the bottom button and then move the pen over items you want to erase.
To restore the default settings, use the following steps:
  1. Open the HP Pen Control app by clicking the HP Pen Control icon in the system tray, or type HP Pen Control in the Windows search box.
  2. HP Pen Control opens, and the current button settings are displayed.
    Active Pen settings, showing the default button selections
  3. To return to the default setting and functions for the buttons, click Default.
    An example of the default button
  4. Click Apply to save the default setting.
  5. After restoring the default button functions, click the X in the upper right corner, or click Cancel to close the HP Pen Control window.

Changing the function of HP Pen buttons

Use the steps in this section to assign different actions, or functions, to the HP Pen buttons.
  1. Open the HP Pen Control app by clicking the HP Pen Control icon in the system tray, or type HP Pen Control in the Windows search box.
  2. Click the drop-down menu for either button to open the list of button functions.
    List of actions in the drop down menu for the buttons
  3. Select the desired action for the button.
    The following table contains button function options, and their corresponding shortcut key strokes and/or functions:
    Button Function
    Corresponding shortcut key stroke and/or function
    Undo
    Ctrl + Z
    Shift key
    Shift key
    Control key
    Ctrl
    Alt key
    Alt
    Windows key
    Windows logo key
    Tab key
    Tab
    Play/pause
    Play music. Click button to pause/replay the music.
    Mute/unmute
    Open system Volume Mixer, the speaker should disable / enable after button click
    Volume up
    Open system Volume Mixer, the speaker should disable / enable after button click
    Volume down
    Open system Volume Mixer, the speaker should disable / enable after button click
    Right arrow
    Refer key -->
    Left arrow
    Refer key <--
    New browser tab
    Ctrl + T
    Previous page (back arrow)
    Alt + <-- In browser, it takes you to the previous page
    Next page (forward arrow)
    Alt + --> In browser, it will lead to next page.
    Take screen shot
    Windows logo + PrtScn (Print Screen). The screen image is saved to Pictures folder/Screenshots in Windows 10.
    Launch task manager
    Ctrl + Shift + Esc
    Switch between apps
    Alt + Tab
    Show the desktop
    Windows key + D
    Scroll
    Similar to two-finger touchpad scroll; for applications with a scrollbar, click and hold the button and move the pen to scroll
    Disable pen buttons
    Disable the button function
  4. Click Apply.
    An example of the apply button
    Repeat the procedure to change the function of the other button.

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