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Welcome to HP Customer Support

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  • Information

    Chat support option would be closed on 25th April due to Public Holiday

    Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Notebook - 14-am112nj Product Specifications

Hardware
Product number
1DK54EA
Product name
HP Notebook - 14-am112nj
Microprocessor
Intel® Core™ i5-7200U (2.5 GHz, up to 3.1 GHz with Intel® Turbo Boost Technology, 3 MB cache, 2 cores)
Memory, standard
8 GB DDR4-2133 SDRAM (1 x 8 GB)
Video graphics
  • AMD Radeon™ R5 M430 Graphics (2 GB DDR3 dedicated)
  • Discrete
Hard drive
500 GB 5400 rpm SATA
Optical drive
DVD-Writer
Display
35.6 cm (14") diagonal HD SVA BrightView WLED-backlit (1366 x 768)
Keyboard
Full-size island-style keyboard
Pointing device
Touchpad with multi-touch gesture support
Wireless connectivity
802.11b/g/n (1x1) and Bluetooth® 4.0 combo (Miracast compatible)
Network interface
Integrated 10/100 BASE-T Ethernet LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 VGA; 1 HDMI; 1 headphone/microphone combo; 2 USB 2.0; 1 USB 3.1; 1 RJ-45
Minimum dimensions (W x D x H)
34.54 x 24.15 x 2.39 cm
Weight
1.94 kg
Power supply type
65 W AC power adapter
Battery type
4-cell, 41 Wh Li-ion
Battery type note
User-replaceable battery
Webcam
HP TrueVision HD Camera with integrated digital microphone
Audio features
DTS Studio Sound™; Dual speakers
Software
Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP JumpStart
Software included
McAfee LiveSafe™
Pre-installed software
CyberLink PowerDirector; Netflix
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Australia

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