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HP Customer Support - Knowledge Base

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  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP Printers - Bluetooth Smart (Bluetooth Low Energy) and HP Printers

This document is for HP printers with Bluetooth Smart.
Bluetooth Smart, also called Bluetooth Low Energy (BLE), is a feature on some HP printers for enabling faster, more reliable printer setups. The HP Smart app for Android, Apple iOS, Windows 10, and macOS uses Bluetooth Smart to discover the printer during the setup process.
Bluetooth Smart does not enable Bluetooth printing. Traditional Bluetooth device pairing is a different technology. Go to Bluetooth Guide for HP Printers for more information on Bluetooth printing and a list of compatible printers.
HP OfficeJet 250 mobile printers have the option to use the HP ePrint app for Android and BLE to discover and use the printer. This app was retired on August 13, 2018 and is no longer available from the Google Play Store. If you already have the HP ePrint app installed, go to the HP OfficeJet 250 User Guide for more information. If you do not have the app installed, go to Wi-Fi Direct Printer Setup for additional options.

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Country/Region: Flag Australia

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