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HP Customer Support - Knowledge Base

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Sprout by HP - Cannot Print .3mf File to Dremel 3D Idea Builder, Print Spooler Shows "Connecting" but Printing Does Not Begin

When using Microsoft 3D Builder to print.3mf files using to the Bosch Dremel 3D Printer (Dremel 3D Idea Builder), printing never begins and the printer spooler status shows:
Connecting
Upon restarting the PC, the printer spooler status may show:
Error: the model is too large
This is not a printer driver issue.
To resolve this issue, update the computer BIOS and Sprout Workspace; download and install the following SoftPaqs:
SoftPaq Description
Release Notes
Download SoftPaq
Sprout by HP Desktop PC BIOS Update (ROM Family 2B16
Version: 80.09
Revision: A Pass: 1
SoftPaq Description
Release Notes
Download SoftPaq
Sprout Workspace Update
Version: 1.2.0.8898
Revision: A Pass: 1
NOTE: More recent versions of this software may be available. Check for newer versions at http://www8.hp.com/us/en/drivers.html.

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Country/Region: Flag Australia

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