hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

HP OfficeJet Enterprise MFP X585 - Customer Self-Repair Parts

Customer Self-Repair Parts
Customer Self-Repair (CSR) parts are available for many HP OfficeJet printers to reduce repair time. More information about the CSR program and benefits can be found at www.hp.com/go/csr-support and www.hp.com/go/csr-faq.
Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider. When ordering, one of the following will be needed: part number, serial number (found on back of printer), product number, or printer name.
  • Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP printer warranty.
  • Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no additional charge during the printer warranty period.
Item
Description
Self-replacement options
Part number
HP 980 Black Original Ink Cartridge
Standard-capacity black ink cartridge with HP OfficeJet pigment ink
Mandatory
D8J10A
HP 980 Cyan Original Ink Cartridge
Standard-capacity cyan ink cartridge with HP OfficeJet pigment ink
Mandatory
D8J07A
HP 980 Yellow Original Ink Cartridge
Standard-capacity yellow ink cartridge with HP OfficeJet pigment ink
Mandatory
D8J09A
HP 980 Magenta Original Ink Cartridge
Standard-capacity magenta ink cartridge with HP OfficeJet pigment ink
Mandatory
D8J08A
Ink collection unit
HP OfficeJet Enterprise ink collection unit and duplex module
Mandatory
B5L09A

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag Australia

hp-detect-load-my-device-portlet

Actions
Loading...