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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03795459

Version: 1

HP ElitePad 900 G1 Tablet Notebook PCs - Computer Does Not Resume From Standby When Docked or Undocked While the Computer Is Powered On

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 11-Jun-2013

Last updated : 11-Jun-2013

DESCRIPTION
The computer does not resume from standby if connected or disconnected from a docking station if the computer is still powered on. This occurs after deselecting Allow the computer to turn off this device to save power on the Atheros Wireless Advanced Properties Power Management tab.

sourceInformation

SCOPE
Information in this document applies to the following:
Computers:
  • HP ElitePad 900 G1 Tablet
Operating Systems:
  • Microsoft Windows 8 Pro
RESOLUTION
To resolve this issue, download and install the following SoftPaq:
SoftPaq Description
Release Notes
Download SoftPaq
Qualcomm Atheros AR6000 Wireless LAN Driver
Version: 3.7
Revision: B
  note:
A more recent version of this software may be available. Check for newer versions at http://www.hp.com/.

Hardware platforms affected : HP ElitePad 900 G1 Tablet

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA03795459

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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