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Welcome to HP Customer Support

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  • Information

    Chat support option would be closed on 25th April due to Public Holiday

    Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP ENVY dv7-7310dx Notebook PC Product Specifications

Hardware
Product Name
dv7-7310dx
Product Number
D1A30UA
Microprocessor
2.4GHz 3rd generation Intel Core i7-3630QM Processor with Turbo Boost Technology up to 3.4GHz
Memory
8GB DDR3 SDRAM (2 DIMM)
Memory Slots
2 user accessible
Video Graphics
NVIDIA GeForce GT 635M Graphics with 2048MB of dedicated video memory and up to 1664MB total graphics memory
Display
17.3-inch diagonal HD+ BrightView LED-backlit display (1600 x 900)
Hard Drive
1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
Multimedia Drive
SuperMulti DVD burner
Network Card
10/100/1000 Gigabit Ethernet LAN (RJ-45 connector)
Wireless Connectivity
1x1 802.11b/g/n WLAN
Sound
Beats Audio quad speakers and a subwoofer
Keyboard
Full-size island-style backlit keyboard with numeric keypad
Pointing Device
Touchpad supporting multi-touch gestures with on/off button
External Ports
Multi-Format Digital Media Card Reader for Secure Digital cards & Multimedia cards
3 SuperSpeed USB 3.0
1 Universal Serial Bus (USB) 2.0
1 HDMI
1 VGA (15-pin)
1 RJ-45 (LAN)
1 Headphone-out
1 Microphone-in
Dimensions
1.24 in (min H)/1.39 in (max H) x 16.38 in (W) x 10.79 in (D)
Weight
6.94 lb
Power
120W AC adapter
6-cell 62WHr 2.8 Ah lithium-ion battery
ID Mech Description
HP TrueVision HD Webcam with integrated dual array digital microphone
HP SimplePass with integrated fingerprint reader
Software
Operating System:
Windows 8 (64-bit)
Microsoft:
Windows 8 Store Apps: Calendar; Mail; Messaging; People; Photos
Windows Live: Movie Maker; Photo Gallery; SkyDrive
Communication Chat:
Make HP MyRoom your online meeting place! Enjoy IM, text and video chat, plus file sharing in a private virtual room
Skype
Cyberlink YouCam DE: Chat live and capture video or photos. Be yourself or a favorite avatar!
Games:
Mahjong
Solitaire
HP Games powered by WildTangent; includes 10 free rental sessions of “Plants vs. Zombies”, 2010 Game of the Year, and 1 free game Farm Frenzy valued at $19.99 MSRP.
HP Help Support:
HP User Guide
HP Support Assistant: Update your PC, troubleshoot problems and get technical support.
HP Registration
Shopping Services:
Netflix
eBay
HP+ Best Offers
HP Savings Center: Helps you find special offers based on your preferences, saving you time and money.
Books, Music, Photos, and Videos:
Kindle e-reader
HP Connected Remote: Turn your smartphone or tablet into a remote control to wirelessly control music, videos and photos.
CyberLink PowerDirector
CyberLink PhotoDirector
Beats Audio: Experience the best-sounding audio available on a PC.
iHeart Radio: Listen, explore and customize a commercial-free station.
HP Connected Photo powered by Snapfish: Sync photos snapped on your smartphone or tablet; edit and share through social networks in seconds. Free 20-page 8.5 in x 11 in photo book (see Snapfish offer in box for instructions and terms).
CyberLink PowerDVD and Power2Go
HP Connected Music powered by Meridian: Experience music through downloads, streaming services, CDs and internet radio all in one place.
Productivity Tools:
HP SimplePass: Assign passwords to your fingerprints for PC and online account access simply by swiping.
Beats Audio Manager: Customize your listening experience.
Microsoft Office 2010: Buy Microsoft Office to activate Office software on this PC.
Getting started with Windows 8
HP CoolSense: Turn on or off the automatic air conditioning that runs when your laptop senses motion.
Security Protection:
Free 60-day Norton Internet Security subscription
HP 3D DriveGuard (HP ProtectSmart Hard Drive Protection): Hard drive locking to help prevent file loss in case of a bump.
HP Recovery Manager: Recover, restore, and create recovery media for, your PC.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Australia

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