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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03469245

Version: 1

HP Notebook PCs - WLAN Device Not Present in F10 BIOS

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 27-Aug-2012

Last updated : 11-Sep-2012

DESCRIPTION
The wireless network adapter is not present in the F10 BIOS screens.

sourceInformation

SCOPE
HP EliteBook 2570p Notebook PC
HP EliteBook 8470p Notebook PC
HP EliteBook 8570p Notebook PC
HP EliteBook 8570w Mobile Workstation
RESOLUTION
To resolve this issue, download and install one of the following SoftPaqs.
Model
Softpaq Description
Information
Download
HP EliteBook 8470p Notebook PC
HP EliteBook 8570p Notebook PC
HP Notebook System BIOS Update
VERSION: F.06
HP EliteBook 8570w Mobile Workstation
HP Notebook System BIOS Update
VERSION: F.06
HP EliteBook 2570p Notebook PC
HP Notebook System BIOS Update
VERSION: F.01
Note: A more recent version of this software may be available. Check for updated drivers and software for your computer at http://www.hp.com/.

Hardware platforms affected : HP EliteBook 2570p Notebook PC, HP EliteBook 8470p Notebook PC, HP EliteBook 8570p Notebook PC, HP EliteBook 8570w Mobile Workstation

Operating systems affected : Microsoft Windows XP Professional Edition

Software affected : Not applicable

Support Communication Cross Reference ID : IA03469244

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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