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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP EliteBook 8440p Notebook PC - 8440p Hangs in "Black Screen Mode" and Will Never Hibernate with Windows XP

Issue
The notebook display becomes black and will not enter into Sleep or Hibernation modes properly. This issue occurs on certain Microsoft Windows XP custom images.
Solution
This issue can be resolved by downloading and installing the latest NVIDIA Video Driver and Control Panel.
NVIDIA Video Driver and Control Panel VERSION: 261.55 SP52780

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Australia

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