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HP Customer Support - Knowledge Base

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  • Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP Color LaserJet CP2025 Series Printer - Replace the Cassettes

To view a video demonstrating the procedure for removing the part click here to access the Services Media Library (www.hp.com/go/sml). Select Printers and Multifunction under the Product category, select HP Color LaserJet Printers under the Product family, and then select the printer model under the product series category.

Cassette removal

  1. Pull the tray out of the product.
  2. Remove the new cassette from the package. Place the used cassette in the package for recycling. See the enclosed recycling guide for recycling instructions.
  3. Remove all orange packing material from the tray.
  4. Slide open the paper length and width guides.
    • To load Legal-size paper, extend the tray by pressing and holding the extension tab (callout1) while pulling the front of the tray toward you.
      note:
      When it is loaded with Legal-size paper, the tray extends from the front of the product about 64 mm (2.5 inches).
  5. Place the paper in the tray and ensure that it is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper.
  6. Push down on the paper to ensure that the paper stack is below the paper limit tabs on the side of the tray.
  7. Slide the tray into the product.

Parts return


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Country/Region: Flag Australia

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