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HP Photosmart Premium Fax All-in-One Printers (C410a, C410b, C410c, C410d, and C410e) - Running a Fax Test Report

Introduction
This document provides instructions to run the product fax test. You can run the fax test after you configure the fax features. The test performs the following tasks to make sure that the fax configuration is correct:
  • Checks the fax hardware configuration
  • Checks for a dial tone
  • Checks for an active telephone line
  • Checks the status of the telephone line connection
  • Verifies that the telephone connects correctly to the product
Running a Fax Test Report
Use one of the following methods to run the fax test.
Method one: Run a fax test from the control panel
Follow these steps to run the fax test from the product control panel.
  1. Load plain white paper in the input tray.
  2. On the product control panel, press Setup ().
  3. Press the Down Arrow button () to select Tools, and then press OK.
  4. Press the Down Arrow button () to select Run Fax Test, and then press OK.
    The product runs the test and prints the fax test report. The control panel display tells you if the test passed or failed.
  5. Review the fax test report. If the test failed, follow the instructions on the fax test report.
  6. Press OK, and then press the Home button () to exit the Setup Menu.
Method two: Run a fax test using HP Solution Center
HP Solution Center is part of the product software, and it includes a feature to run the fax test. If the computer has HP Solution Center installed, follow these steps.
  1. Load plain white paper in the input tray.
  2. Open HP Solution Center:
    • Windows XP: Click Start, click Programs, click HP, and then click HP Solution Center.
    • Windows Vista and Windows 7: Click the Windows icon (), click All Programs, point to HP, and then click HP Solution Center.
  3. Click Settings ().
  4. Under Fax Settings, point to More Fax Settings.
  5. In the drop-down list that opens, click Test Fax Setup. The Fax Setup Wizard page opens.
  6. Click Click here to Run Fax Test.
    The product runs the test and prints the fax test report. The Fax Setup Wizard tells you if the test passed or failed.
  7. Review the fax test report. If the test failed, follow the instructions on the fax test report.

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