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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Compaq nx7000 Notebook PC - Removing and Replacing the Thermal Pad

Introduction
This document is provided to assist in removing and replacing the thermal pad for the HP Compaq nx7000 Notebook PC.
Minimum skill level
The End-User must possess extensive product-specific knowledge and technical skill on how to service the system, and be familiar with the operating system.
Tools required
  • Small, Phillips-head P0 screwdrivers
  • Small, flat-bladed screwdriver or a flat-bladed alignment tool
  • Alcohol and a soft cloth or alcohol swabs
  • Tweezers
Parts required
  note:
Part numbers are subject to change.
The replacement part number will vary depending on the thermal pad that is being replaced. If a part is listed as "Yes" under "Requires Return" then the defective part needs to be returned to HP.
Description
Part Number
Requires Return
Thermal pad assembly
337001-001 (Original)
No
  note:
For customers in countries/regions with RoHS legislation* (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the Original Spare part is regulated by RoHS legislation. If your unit contains a part that is labelled with the Modified Spare number, the Modified Spare must be ordered as the replacement part. If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the replacement part. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.
Summary of instructions
To view a video demonstrating the procedure for removing the thermal pad, click on the link below. Or use the product video listing on the HP Services Media Library, (Click here to go to HP Service Media Library) then select Thermal pad from the menu on the upper left hand side of the screen.
Click here to view the thermal pad removal video (right-click on the link to open in a new window/tab).
Thermal pad removal
  1. Review the safety considerations before performing the steps listed below by clicking on the following link:
      caution:
    Failure to comply with the precautions could result in damage to your product or loss of data.
  2.   note:
    1. The thermal pad should be replaced every time the heat sink is removed.
    2. A scraper may be necessary to completely remove the thermal pad.
    Use tweezers to peel the thermal pad off of the heat sink.
  3. Use alcohol and a soft cloth or an alcohol swab to clean all remaining thermal pad residue off of the heat sink and processor.
Thermal pad replacement
  1. Remove a new thermal pad from the backing sheet.
  2. Position the new thermal pad so that it covers the heat sink surface that comes in contact with the processor.
  3. To adhere the new thermal pad to the heat sink, use the backing paper to carefully apply pressure.

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Country/Region: Flag Australia

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