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SUPPORT COMMUNICATION- SECURITY BULLETIN

Document ID: c02004333

Version: 2

HPSBPI02575 SSRT090255 rev.2 - HP LaserJet MFP Printers, HP Color LaserJet MFP Printers, Certain HP LaserJet Printers, Remote Unauthorized Access to Files

Notice:: The information in this security bulletin should be acted upon as soon as possible.

Release date : 15-Nov-2010

Last updated : 27-Jul-2017

Potential Security Impact:
Remote unauthorized access to files

Source:HP, HP Product Security Response Team (PSRT)

VULNERABILITY SUMMARY
A potential security vulnerability has been identified with HP LaserJet MFP printers, HP Color LaserJet MFP printers, and certain HP LaserJet printers. The vulnerability could be exploited remotely to gain unauthorized access to files.
Reference Number
CVE-2010-4107
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP LaserJet MFP printers (all models with Printer Job Language (PJL) support),
HP Color LaserJet MFP printers (all models with Printer Job Language (PJL) support),
LaserJet 4100 series, 4200 series, 4300 series, 5100 series, 8150 series, 9000 series
BACKGROUND
CVSS 2.0 Base Metrics
Reference
Base Vector
Base Vector
CVE-2010-4107
(AV:N/AC:L/Au:N/C:C/I:N/A:N)
7.8
Information on CVSS is documented in HP Customer Notice: HPSN-2008-002.
The Hewlett-Packard Company thanks Moritz Jodeit of n.runs AG for reporting this vulnerability to security-alert@hp.com.
  note:
For further information on Secure Printing and Imaging, please refer to the HP Secure Printing Services web page.
RESOLUTION
Files within the printer can be accessed using the Printer Job Language (PJL) interface to exploit a directory traversal vulnerability. The vulnerability can be avoided by either one of the following actions:
  • Disable file system access via the PJL interface.
  • Set a PJL password.
...
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send an e-mail to hp-security-alert@hp.com.
Report: To report a potential security vulnerability with any HP supported product, send email to: hp­security­alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email, visit https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
PI
HP Printing and Imaging
HF
HP Hardware and Firmware
ST
HP Storage Software
GN
HP General Software
Support: For further information, contact normal HP Services support channel.
Report: To report a potential security vulnerability with any HP supported product, send Email to: hp-security-alert@hp.com.
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY : Version:1 (rev.1) - 15 November 2010 Initial release; Version:2 (rev.2) - 27 July 2017 Replaced broken link, updated Note tag, shortened URL text, enclosed list items in para tags, and updated boilerplate reuse text.

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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