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HP Designjet 100/110/120/130 Printer Series - Error "Printer Driver was not Installed. Operation Could not be Completed" when Trying to Install Driver Using "Add a Printer" Wizard in Microsoft Windows XP

Issue

This document describes how to fix the following error when trying to install printer driver using the Add Printer wizard in Microsoft Windows XP:
Printer Driver was not Installed. Operation Could not be Completed

Solution

When you click Finish in the Add Printer wizard in Microsoft Windows XP, you may receive the following error message:
Printer driver was not installed. Operation could not be completed.
This issue occurs when installing incompatible drivers for Microsoft Windows XP. For example, if the operating system type is Microsoft Windows XP 32-bit Operating System, and if the printer driver that is being installed is for the Microsoft Windows XP 64-bit Operating System, this error may occur. To resolve the error, download and install the printer driver that is intended for the specific operating system type.
The error message "Printer Driver was not Installed. Operation Could not be Completed." on Microsoft Windows XP can also occur due to following reasons, even if the printer driver is correct:
  • User does not have the administrative rights.
    In this case, the solution is to log in as an administrator and then install the correct printer driver.
  • Incorrect or Corrupt port is selected when installing printer driver.
    In this case, the solution is to install the printer driver to the default port, such as LPT1 or File. Once the printer driver is correctly installed, go to the properties of the printer driver, and then select the correct port.
  • Incorrect or printer driver of an older version is installed, and the operating system is unable to overwrite the current printer driver, or any application using the current printer driver is open.
    In this case, the solution is to close all the applications running on the computer and un-install the older version of printer driver completely. Restart your computer, and then try installing the new printer driver.