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Welcome to HP Customer Support

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  • Information

    Chat support option would be closed on 25th April due to Public Holiday

    Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP MediaSmart Server - Light-Bar is Red

Light-Bar is Red
A red light-bar indicates the following:
  • That a hard drive has failed and must be replaced. Additionally, the connected computers show the following:
  • The drive was removed from the drive bay before removing it from total storage. See Removing a hard drive in the Windows Home Server Console Help.
  • Red icon on the task tray.
  • Red indicator on the Windows Home Server Console Network Health tab.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Australia

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