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HP Officejet K7100, K7103, and K7108 Printers - Printed Text or Image Is Skewed or Crooked

Issue
The printer is working, but the printed output is not straight on the page. It is skewed or crooked.
Solution one: Ensure that paper is loaded correctly
  • Make sure the right side of the paper is flush with the right side of the paper tray.
  • Make sure that the paper guides are adjusted to the edges of the paper.
  • Make sure that the paper is flat in the tray.
  • Make sure only one type of paper is loaded in the printer.
Solution two: Ensure that the printer is within skew tolerance
Complete the following steps to make sure that the printer is within skew tolerance.
Step one: Print a diagnostic page
If there is nothing obviously wrong with the paper or the guides, print a test (diagnostic) page to see if the printer is operating properly.
  1. Make sure plain paper is loaded in the tray and the power is turned on.
  2. Press and hold the Power button.
  3. Press the Resume button four times.
  4. Release the Power button. The printer prints a test page.
      note:
    You can also print a diagnostic page from the printer driver. Right-click the printer icon. Select Printing Preferences. On the Services tab, click Print Configuration Page.
Step two: Check whether the printer is within skew tolerance
Use the marks at the top and bottom of the diagnostic page to determine if your printer has a skew problem.
  1. Note that the diagnostic page has a single vertical line at the top, a horizontal line near the middle, and double vertical lines at the bottom of the page. You will use these lines to check for printer skew.
  2. Fold the diagnostic page in half on the horizontal line printed near the middle of the page.
    Figure : Folding the page in half - the arrow shows the horizontal line
  3. Align the left edge of the paper carefully to keep the fold square. You should be able to see, through the paper, the single and double lines. The single line at the top of the page should fall between the two lines at the bottom of the page.
      Figure : Good and bad examples
    1. Good example - the single line is inside the double lines
    2. Bad example - the single line is outside the double lines
    If the single line is inside the double lines, the printer mechanism is functioning correctly.
    If the single line is outside the double lines, follow the procedure in the next section to clean the paper rollers.
Step three: Clean the paper rollers
  1. Turn off the unit and unplug the power cord.
  2. Remove the rear access door.
  3. Wipe the paper rollers with a lint-free cloth lightly moistened with distilled or bottled water. Rotate the rollers with your fingers to clean all the way around.
  4. Allow the rollers to dry completely, and then replace the rear access door.
  5. Plug the unit back in and turn it on.
Service or replace your HP product if you completed all preceding steps.
To see if your product is still under warranty, go to the warranty check website http://www.support.hp.com/checkwarranty. Contact HP Support to schedule a repair or replacement. If you are in Asia Pacific, Contact HP Support to find a local service center in your area.
Repair fees might apply for out-of-warranty products.
Workaround: Print with a different paper type
Try printing with a different type of paper.

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