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HP Customer Support - Knowledge Base

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    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

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HP Designjet Z3100ps Photo Printer Series - Paper profiles

Each supported paper type has its own characteristics. For optimum print-quality, the printer changes the way it prints on each different paper type. For example, some may need more ink and some may require a longer drying time. So the printer must be given a description of the requirements of each paper type. This description is called the 'media' or 'paper' profile. The paper profile contains the ICC profile, which describes the color characteristics of the paper; it also contains information on other characteristics and requirements of the paper that are not directly related to color. Existing paper profiles for your printer are already installed in the printer's software.
However, as it is inconvenient to scroll through a list of all paper types available, your printer only contains paper profiles for the most commonly used paper types. If you have a paper type for which your printer has no profile, you can not select that paper type in the front-panel display.
There are three ways to assign a profile for a new paper type:
  • Use a HP factory paper profile by selecting the closest category and type in the front panel, HP Easy Printer Care (Microsoft Windows), or HP Printer Utility (Macintosh OS)
    note:
    Colors may not be accurate. This method is not recommended for high-quality prints.
  • Click here to download the correct paper profile from http://www.hp.com/go/designjet/downloads
    note:
    HP only provides profiles for HP paper types. If you do not find the paper profile you want on the web, you may find that it has been added to the latest firmware for your printer. You can check the firmware release notes for information.
  • Add custom paper type, and create an ICC profile, this works for both HP and non-HP papers.
      caution:
    The embedded spectrophotometer is a 45/0 spectrophotometer, as recommended by Graphic Arts International Standards. However, 45/0 geometry is not appropriate to measure color on textured glossy paper. In general, 45/0 spectrophotometers can not accurately measure color on textured glossy paper. For this reason, automatic color calibration is not allowed on HP Collector Satin Canvas.

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