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HP Scanjet G4010 and G4050 Scanners - Scanned Image is Fuzzy

Issue
The resulting scanned image is fuzzy or unclear.
Solution
Follow the steps below to get a clear scanned image.
  1. Make sure the item being scanned is in full contact with the scanner glass.
  2. Clean the scanner glass when any of the following conditions apply:
    • Ink on the glass.
    • Fingerprints on the glass.
    • Haze or dust on the glass.
    • Smudges or other marks appear on scanned images.
    Follow the steps below to clean the scanner glass:
    1. Disconnect the USB cable and power cable from the scanner.
    2. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glass cleaner, and dry the glass with a dry, soft, lint-free cloth.
        caution:
      Use only glass cleaner. Avoid abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass. Avoid isopropyl alcohol because it can leave streaks on the glass.
    3. When you have finished, reconnect the USB cable and power cable to the scanner.
        note:
      Allow the glass to dry thoroughly before scanning an image.
Cause
The scanned image may be fuzzy if the scanner glass is dirty or if the document does not touch the glass evenly.

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Country: Flag Australia

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