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HP Designjet 500, 510, and 800 Series Printers - Determining Life of Printheads and Ink Cartridges

Issue:
Front panel displays an icon or message indicating that the printhead or ink cartridge needs to be replaced. How can the warranty date on the printhead or cartridge be verified?
Solution
The color printhead warranty is as follows:
  • 18 months from manufacturing date or 200 milliliters
The black printhead warranty is as follows:
  • 18 months from manufacturing date or 530 milliliters
To determine the manufacturing date for the printhead head, refer to the pouch the printhead was shipped in. It will read as YYMMDDhhmm (year, month, day, hour, minute). For example, 9903231113 should be read as March 23, 1999.
The ink cartridge end-of-warranty date is 27 months past the manufacturing date (821 days). This date is printed on the ink cartridge.