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Soporte al cliente de HP: base de conocimientos

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  • Información
    Corrija errores en Win 10

    Resuelva problemas de actualización  de Windows 10  en un PC o impresora HP – haga clic aquí

    Información
    ¿Está trabajando desde su casa?

    Puede ser un desafío cuando la cámara web, el audio o las herramientas no funcionan como se esperaba. ¡Consulte nuestras sugerencias y soluciones!

    Información
    Aclaración de Hoja de Garantía en Impresoras

    Hojas de Garantía con información no actualizada fueron adjuntadas en algunas Impresoras en Argentina, para conocer más detalles leer Fe de Erratas.

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HP ScanJet Pro 2000 s2, 3000 s4, N4000 snw1 / HP ScanJet Enterprise Flow 5000 s5, 7000 s3, N7000 snw1 - Product specifications

This section introduces the product specifications.

Supported operating systems

The following information applies to the scanner-specific Windows and HP scan drivers for macOS and to the software installer.
Windows: See the software installation notes for more information.
macOS: Mac computers are supported with this scanner. Download the software from the product support home page, and then use it to install the HP scan driver.
  1. Go to the product support home page.
  2. Follow the steps provided to download the scanner software.
Linux: For information and scan drivers for Linux, go to www.hp.com/go/linuxprinting.
nota:
For a current list of supported operating systems, go to the product support home page for HP's all-inclusive help for the scanner:
Minimum system requirements
Windows 10, 8.1, 7
macOS Catalina v10.15, macOS Mojave v10.14, macOS High Sierra v10.13
Mobile devices, iOS, Android
  • 32-bit or 64-bit
  • 2 GB of available hard disk space
  • Microsoft Internet Explorer
  • Internet connection
  • USB port
  • 2 GB of available hard disk space
  • Internet connection
Router connection not required

Product dimensions

Make sure your scanner environment is large enough to accommodate the scanner.
Scanner dimensions
Product dimensions
Model
1. Height
2. Depth
3. Width
Weight
2000 s2, 3000 s4 and N4000 snw1 models
154 mm
172 mm
300 mm
2.7 kg
5000 s5, 7000 s3 and N7000 snw1 models
190 mm
198 mm
310 mm
4.0 kg

Power consumption, electrical specifications, and acoustic emissions

In order to operate properly, the scanner must be in an environment that meets certain power specifications.
See www.hp.com/support for current information.
Ensure to connect the power cord of power adapter to a socket-outlet with earthing connection.
  atención:
Power requirements are based on the country/region where the product is sold. Do not convert operating voltages. This will damage the product and void the product warranty.

Operating environmental range

Review the recommended operating-environment specifications for your scanner.
Operating environmental range
Environment
Recommended
Allowed
Temperature
17.5° to 25°C
10° to 35°C
Relative humidity
30% to 70% relative humidity (RH)
10% to 80% RH
Altitude
Not applicable
0 to 3048 m

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País/región: Flag Argentina

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