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Soporte al cliente de HP: base de conocimientos

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  • Información

    Solucione errores intermitentes en la cola de impresión/con el spooler de impresión que podrían causar fallos en los trabajos de impresión tras una actualización de Windows. Haga clic aquí

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Removing and Replacing the Optical Drive for HP Pavilion 14-v000 Notebook PCs

This document applies to HP Pavilion 14-v000 notebook computers.
HP Pavilion 14-v000 notebook computer

Before you begin

  • You need a Phillips head screwdriver.
  • Turn off the computer. Disconnect the Ethernet or modem cable. Disconnect the power cord.
  • Transfer the computer to a clear, flat, stable work surface over a non-carpeted floor.
  • HP strongly recommends the use of an anti-static wrist strap and a conductive foam pad when working on the computer.
  • Do not remove a component from its protective packaging until you are ready to install it.
  advertencia:
Before starting, power off the computer and wait for components to cool before starting these procedures.
  atención:
This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.
  atención:
Procedures in this document are provided by HP for qualified service agents and as a courtesy to its customers. Servicing internal components increases the risk of damaging the computer which might not be covered under warranty. Understand the risk and refer to the product's warranty before attempting to service the computer.

Video overview

View the following video before using the steps in this article.
nota:
The video and graphics in this article depict a specific configuration of notebook computer. These same removal and replacement procedures for the CD/ DVD drive apply to all configurations for all HP Pavilion 14-v000 notebook computers.

Removing the optical drive

Follow the steps in this section to remove the optical drive, which is also called the DVD drive.
  advertencia:
Make sure the computer is disconnected from power before starting.
Step 1
First, remove the battery.
For instructions to remove the battery, see the HP support document, Removing and Replacing the Battery for HP Pavilion 14-v000 Notebook PCs.
Removing the battery
Step 2
Remove the screw that secures the optical drive.
Removing the screw that secures the optical drive
Step 3
Grasp the optical drive bezel and carefully slide the optical drive out of the base enclosure.
Removing the optical, or CD, drive

Replacing the optical drive

Use the steps in this section to replace the optical drive.
Step 1
Insert the optical drive into the optical drive bay until the optical drive bezel is flush with the side of the base enclosure.
Inserting the optical drive
Step 2
Replace the screw that secures the optical drive.
Replacing the screw that secures the optical drive
Step 3
Replace the battery.
For instructions to replace the battery, see the HP support document, Removing and Replacing the Battery for HP Pavilion 14-v000 Notebook PCs.
Replacing the battery

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