The HP toner cartridges used with this product contain a memory chip that assists in the operation of the product.
In addition, this memory chip collects a limited set of information about the usage of the product, which might include the following:
The date when the toner cartridge was first installed
The date when the toner cartridge was last used
The number of pages printed using the toner cartridge
Page coverage
Printing modes used
Any printing errors that might have occurred
The product model
This information helps HP design future products to meet our customers' printing needs.
The data collected from the toner cartridge memory chip does not contain information that can be used to identify a customer or user of the toner cartridge or their product. However, a customer can choose not to store usage data on the memory chip through the control panel.
HP collects a sampling of the memory chips from toner cartridges returned to HP's free return and recycling program (HP Planet Partners: www.hp.com/recycle).
The memory chips from this sampling are read and studied in order to improve future HP products. HP partners who assist in recycling this toner cartridge might have access to this data, as well.
Any third party possessing the toner cartridge might have access to the anonymous information on the memory chip.