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HP Business Inkjet 3000 Series Printer - Driver Uninstall in Windows

Overview
This document describes how to uninstall the printer driver using the Uninstaller or the Starter CD, and also how to uninstall the printer driver manually, including how to remove shortcuts, the taskbar icon, and printer driver files.
Uninstalling the printer driver using the Uninstaller
Follow the steps below to uninstall the printer software:
  1. Restart the computer.
  2. Select Programs, HP Business Inkjet printer 3000 series, HP Business Inkjet 3000 Series Uninstaller.
  3. Select the components that are to be uninstalled in the Components dialog box. Continue with the procedure to uninstall the printer software.
  4. Click Start, Programs, HP Business Inkjet 3000 and Uninstall. A screen will appear telling the user that the uninstaller is setting up.
  5. A screen appears telling the user to close all other applications.
  6. Press Next.
    Figure : Components to be uninstalled
     note:
    If the uninstaller was not included with the driver, run the installation disk and install a full copy of the driver with the uninstaller.
Run the scrubber utility located on the Starter CD
If an attempt to install the printer driver with a USB connection fails, run the scrubber program on the Starter CD.
  1. Insert the Starter CD into the CD drive on the computer.
  2. Right-click the Start button and then click Explore.
  3. Click the letter of the CD drive and then click UTILS, and then SCRUBBER.
  4. Select the operating system (either Windows 2000 or Windows 98) and then double-click the SCRUB9X.EXE or SCRUB2K.EXE program and follow the directions on the screen.
If the uninstaller fails, go to the section marked Manually uninstalling the printer driver and follow the steps.
Manually uninstalling the printer driver
If an attempt to uninstall the HP Business Inkjet 3000 series driver by using the HP Business Inkjet 3000 Uninstaller fails, following the instructions below should manually uninstall the printer driver.
 note:
Network administrator privileges are required to uninstall the printer driver in Windows NT 4.0, Windows 2000, and Windows XP operating systems.
 note:
If more than one copy of the HP Business Inkjet 3000 series driver is installed on the computer, all of the copies should be manually uninstalled.
Removing the shortcuts
  1. Restart Windows.
  2. In Windows 95 and 98, right-click Start and select Open. In Windows NT 4.0, right-click Start and select Open All Users.
  3. Double-click Programs.
  4. Right-click HP Business Inkjet 3000 Utilities and select Delete.
  5. In the Confirm Folder Delete window, confirm the removal by selecting Yes.
Removing the Taskbar icon
  1. In the Programs window (which is still open from step 5 above), double-click the StartUp folder.
  2. If there is an HP Business Inkjet 3000 Taskbar icon shortcut in the StartUp folder, right-click the HP Business Inkjet 3000 Taskbar icon and select Delete.
  3. In the Confirm Folder Delete window, confirm the removal by selecting Yes.
  4. Close all open windows.
  5. If an Business Inkjet 3000 Taskbar icon is in the lower-right corner of the desktop by the clock, right-click the HP Business Inkjet 3000 Taskbar icon and select Close.
Removing the printer driver
  1. Select Start, Settings, and Printers.
  2. In the Printers window, right-click the HP Business Inkjet 3000 printer and select Delete.
  3. When asked to confirm the deletion, select Yes.
  4. If asked to delete the files that are used only for this HP Business Inkjet 3000 series printer and are no longer needed, select Yes.
     note:
    The prompt to delete the printer files will not appear until the last occurrence of the printer is removed from the Printers window. If there are multiple entries for the printer, repeat steps 2 and 3 until all the HP Business Inkjet 3000 printer entries are deleted.
  5. If warned that the default printer has been deleted, select OK.
  6. If using Windows 2000 or Microsoft® Windows XP, follow steps 6a, 6b, 6c, and 6d, otherwise continue with step 7.
    1. Right-click an empty area in the Printers folder.
    2. Select Server Properties.
    3. Select the Drivers tab.
    4. Remove all instances of the HP Business Inkjet 3000 printer. If the driver cannot be removed, make sure all HP Business Inkjet 3000 printer drivers have been removed from the Printers folder. Restart Windows and then follow steps 6a through 6d again.
  7. Close the Printers window.
Removing the printer driver files
  1. Select Start, Find, and Files or Folders.
  2. In Windows Me, 2000, or XP, select Start, Search, and then For Files or Folders.
  3. In the Named box, type HPBF*.* and then select Find Now.
  4. When the search results appear at the bottom of the window, select Edit and Select All.
  5. Select File and Delete.
  6. In the Named box, type HP Business Inkjet 3000 and select Find Now.
  7. When the search results appear at the bottom of the window, select Edit and Select All.
  8. Select File and Delete.
     caution:
    Steps 8 through 10 remove the files used by the PCL5 and PCL6 printer driver. These files are not unique to this printer. If other HP printers are installed that support PCL5 and PCL6, deleting these files may prevent the other HP PCL5 and PCL6 printers from working properly. If there are other HP PCL5 or PCL6 printers listed in the Printers window, skip to step 11.
  9. In the Named box, type HP3000P5.INF (PCL5), HP3000P6.INF (PCL6), and HP3000PS.INF (PostScript) and HP30USB.INF (USB) and then select Find Now.
  10. When the search results appear at the bottom of the window, select Edit and Select All.
  11. Select File and Delete.
  12. When asked to confirm the deletion, select Yes.
  13. Select Yes to All to delete all of the printer driver program files.
  14. Close the Find window.
  15. Restart Windows.
     note:
    It is extremely important to restart Windows to successfully complete the uninstall process.
Removing the printer driver from the registry
  1. Select Start and Run.
  2. In the Open box, type “REGEDIT” and select OK.
  3. Select Registry, Export Registry File, type HP in the File name box and select Save. This will create a backup of the Windows Registry named HP.REG that can be used to restore the Registry.
  4. In the Registry Editor, select Edit and Find.
  5. In the Find What? box, type 3000 and select Find Next.
  6. When an entry is found, ensure it relates to the HP Business Inkjet 3000 printer. If so, press DELETE on the keyboard, then select Yes to confirm the deletion. To continue searching for additional HP Business Inkjet 3000 entries, press the F3 key.
     note:
    Some applications may have registry entries that contain the value 3000, such as Microsoft PowerPoint 2000. Before deleting the entry, make sure it references the printer driver. If unsure whether the entry is related to the HP Business Inkjet 3000 printer, do not delete the entry.
  7. Continue searching until a message indicates that the search of the registry is complete. Select OK.
  8. In the Registry Editor, select Edit and Find.
  9. In the Find What? box, type in the serial number of the printer and select Find Next.
  10. When an entry is found, ensure it relates to the HP Business Inkjet 3000 printer. If so, press DELETE on the keyboard, then select Yes to confirm the deletion. To continue searching for additional 3000 entries, press the F3 key.
  11. Continue searching until a message indicates that the search of the registry is complete. Select OK.
  12. In the Registry Editor, select Edit and Find.
  13. In the Find What? box, type “VID_03F0&PID_0412” and select Find Next.
  14. When an entry is found, ensure it relates to the HP Business Inkjet 3000 printer. If so, press DELETE on the keyboard, then select Yes to confirm the deletion. To continue searching for additional HP Business Inkjet 3000, press the F3 key.
  15. Continue searching until a message indicates that the search of the registry is complete. Select OK.
  16. Exit the Registry Editor by selecting Registry and selecting Exit.

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